Dannah Hernandez
Atlanta,GA
Summary
Dynamic pharmacy cashier with proven expertise excelling in cash handling and customer service. Recognized for enhancing customer satisfaction through effective problem-solving and strong communication skills. Committed to maintaining a clean and organized environment while collaborating with team members to optimize inventory management and ensure compliance with safety protocols.
Overview
1
1
year of professional experience
Work History
Pharmacy Cashier
Sofía Valencia
07.2022 - 07.2023
- Processed transactions efficiently using point-of-sale system to ensure accurate billing.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Maintained cleanliness and organization of pharmacy area to promote safety and accessibility.
- Handled cash and credit payments, ensuring secure transaction processes.
- Collaborated with pharmacy staff to manage inventory levels and restock products promptly.
- Implemented proper safety protocols during customer interactions to maintain compliance standards.
- Engaged in ongoing training to improve knowledge of medications and pharmacy operations.
- Resolved customer complaints effectively, contributing to increased satisfaction and loyalty.
- Developed strong relationships with customers through consistent professionalism and excellent interpersonal skills.
- Supported pharmacy team by answering phone calls, directing inquiries, and taking accurate messages.
- Efficiently processed prescription drop-offs and pick-ups while maintaining strict adherence to HIPAA regulations.
- Assisted in managing inventory levels by accurately counting and restocking shelves as needed.
- Registered customer purchases on assigned cash register, collected cash and distributed change, processing voids, returns, rain checks, refunds and exchanges.
- Increased customer satisfaction by providing friendly and efficient service during checkout process.
- Balanced cash drawer at the end of each shift with consistent accuracy, demonstrating strong attention to detail.
Education
GED -
Atlanta Technical College
Skills
- Maintaining cleanliness
- Organization and prioritization
- Cash handling expertise
- Telephone etiquette
- OTC recommendations
- Sales promotion
- Product location
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Honest and dependable
- Time management
- Reliable and responsible
- Attention to detail
- Customer assistance
- Problem-solving abilities
- Cleaning and sanitizing
Languages
Spanish
Native or Bilingual
Timeline
Pharmacy Cashier
Sofía Valencia
07.2022 - 07.2023
GED -
Atlanta Technical College