Alan Prakash
Oceanside,NY
Summary
Hardworking Automotive enthusiast with years of experience in automotive repair and management. Upbeat, enthusiastic about work, and understanding of good customer service. Motivated to go above and beyond job requirements to satisfy customer needs, help the team, and meet business objectives.
Overview
8
8
years of professional experience
Work History
Pharmacy Cashier
Rabin Bakchi
Long Beach, NY
01.2023 - 12.2025
- Developed strong relationships with customers through consistent professionalism and excellent interpersonal skills.
- Served as a reliable backup when staffing shortages occurred in other areas of the pharmacy or store.
- Supported the pharmacy team by answering phone calls, directing inquiries, and taking accurate messages.
- Efficiently processed prescription drop-offs and pick-ups while maintaining strict adherence to HIPAA regulations.
- Managed approximately 30 incoming calls, emails, and faxes per day from customers
Jiffy Lube Customer Service Advisor
Coffea Muhammad
598 Merrick Rd, Baldwin, NY 11510
01.2022 - 07.2022
- Enhanced customer satisfaction by addressing and resolving issues in a timely manner.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Responded to customer needs through competent customer service and prompt problem-solving.
- Implemented strategies to reduce average handling time without compromising on service quality.
- Boosted sales revenue with upselling techniques and comprehensive product knowledge.
Hospital Volunteer
Annemarie Mullin Fernandez
Oceanside, NY
06.2018 - 06.2020
- Supported hospital staff in daily tasks, resulting in improved efficiency and patient satisfaction.
- Restocked medical supplies and consumables to prepare procedure rooms.
- Reported patient requests, concerns, and other observations to staff.
- Transported patients and helped with discharge procedures.
- Assisted medical staff in patient care and comfort initiatives.
Education
Automotive Management Degree - Automotive Management
SUNY, Farmingdale
Farmingdale, NY12-2025
Associate of Occupational Studies - Automotive Technology
NYADI (New York Automotive And Diesel Institute)
Jamaica, NY12.2021
High School Diploma -
Oceanside High School
Oceanside, NY06.2020
Skills
- Operations Management
- Automotive Repair Knowledge
- Sales management
- Customer Relations
- Teamwork and Collaboration
- Problem-solving abilities
- Maintaining cleanliness
- Inventory management
- Sales and retail experience
- Microsoft Office 360
Languages
Tamil
Full Professional
Telugu
Limited Working
Malayalam
Limited Working
English
Native or Bilingual
Timeline
Pharmacy Cashier
Rabin Bakchi
01.2023 - 12.2025
Jiffy Lube Customer Service Advisor
Coffea Muhammad
01.2022 - 07.2022
Hospital Volunteer
Annemarie Mullin Fernandez
06.2018 - 06.2020
Automotive Management Degree - Automotive Management
SUNY, Farmingdale
Associate of Occupational Studies - Automotive Technology
NYADI (New York Automotive And Diesel Institute)
High School Diploma -
Oceanside High School