Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Dani Kirkwood

Las Vegas,NV

Summary

Dynamic Patient Financial Navigator at Elevance Health with a proven track record in enhancing claim accuracy and processing insurance claims efficiently. Skilled in effective communication and problem-solving, I excel in delivering high-quality service and achieving swift resolutions, ensuring patient satisfaction and operational excellence.

Overview

3
3
years of professional experience

Work History

Patient Financial Navigator

Elevance health
02.2024 - Current
  • Conducting daily support for patients with medication fulfillment.
    Analyzed claim data through extensive research to enhance accuracy.
    Processed insurance claims, ensuring swift resolutions.
    Performed quality audits, maintaining high performance standards in service delivery.

Customer Rep I

Molina Healthcare
11.2021 - 02.2024
  • Provide assistance to over 30 members daily regarding prescription fulfillments, prior authorizations, benefits coverage issues, claims processing guidance, coordination of benefits, care management requests, grievance and appeal processes, and claim data evaluation

Education

Bachelor of Science - Healthcare Administration

University of Nevada
Las
04.2025

AA - Criminal Justice

Century College
White Bear Lake, MN

Skills

  • Effective communication
  • Problem solving
  • Computer literacy
  • Adaptability
  • Attention to detail
  • Collaboration

References

  • Arica Shetka, 702.266.4346, Colleague
  • Jazzmin Bauer, 612.450.4857, Colleague
  • Jennifer Rodriguez, 702.551.4486, Jenny.Rodriguez2@molinahealthcare.com, Supervisor

Timeline

Patient Financial Navigator

Elevance health
02.2024 - Current

Customer Rep I

Molina Healthcare
11.2021 - 02.2024

Bachelor of Science - Healthcare Administration

University of Nevada

AA - Criminal Justice

Century College

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