Dannica Amos
Aurora ,OH
Summary
Driven and adaptable professional with experience at Dicks Sporting Goods, showcasing a strong work ethic and exceptional time management skills. Excelled in customer engagement and inventory management, enhancing store efficiency and customer satisfaction. Demonstrates reliability and teamwork, adept at multitasking and resolving conflicts, ensuring smooth operational flow and positive outcomes.
Overview
4
4
years of professional experience
Work History
Babysitter
Rachael and Tom Wymer
02.2024 - Current
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
Dicks Warehouse Sales CSS
Dicks Sporting Goods
01.2021 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Packaged Orders
- Able to make phone calls to customers in a professional manner
- Training new teammates of the policy’s and how to perform certain tasks that allow the shift to perform smoothly
- Make sure metrics and numbers are meeting standards
Education
Current Student - Business Management
Kent State University
Kent, OHSkills
- Patience and Empathy
- Time Management
- Strong Work Ethic
- Reliability
- Dependability
- Reliability and punctuality
- Flexible scheduling
- Conflict Resolution
- Adaptability and Resilience
- Schedule Management
Timeline
Babysitter
Rachael and Tom Wymer
02.2024 - Current
Dicks Warehouse Sales CSS
Dicks Sporting Goods
01.2021 - Current
Current Student - Business Management
Kent State University