Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Dannie Kuter

Odenton,MD

Summary

Proactive team leader with experience in training and mentoring others of all ages and backgrounds. Skilled in problem-solving and attention to detail, contributing to efficient operations and improved team dynamics. Detail-oriented individual with a solid background in operational readiness and customer engagement. Recognized for innovative solutions and effective communication, always in a timely manner, ready to support organizational goals. I am dedicated professional with proven skills in communication systems, customer service, and team collaboration. Focused on enhancing team performance and delivering exceptional service outcomes.

Overview

3
3
years of professional experience

Work History

Enlisted Soldier

US Army
Moore, OKLAHOMA
09.2023 - Current
  • Collaborated with team members to execute tactical plans effectively.
  • Trusted will top security clearance.
  • Conducted routine inspections of equipment for operational readiness.
  • Assisted in maintaining communication systems during field operations.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Prioritized and organized tasks to efficiently accomplish service goals.

Lead Barista

Dunkin Donuts & Baskin Robbins
Moore, OK
02.2022 - 09.2022
  • Prepared and served a variety of coffee beverages and desserts.
  • Maintained cleanliness and organization of the workspace and equipment.
  • Operated cash register, processing transactions efficiently and accurately.
  • Assisted customers with menu selections and provided product recommendations.
  • Operated cash registers to process customer payments.
  • Provided excellent customer service by responding to inquiries quickly and professionally.

Sales Advisor

Bustbuy
Moore, OKLAHOMA
04.2025 - 06.2025
  • Guided customers in selecting products to meet their needs.
  • Explained product features and benefits to enhance customer understanding.
  • Handled customer inquiries and resolved issues promptly and efficiently.
  • Processed transactions accurately using point-of-sale systems.
  • Identified customer needs and tailored solutions accordingly.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.

Front Desk Attendant

The Station Recreation and Aquatic Center
Moore, OKLAHOMA
01.2023 - 06.2023
  • Welcomed guests and provided information about facility services and programs.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Assisted members with inquiries regarding membership options and benefits.
  • Developed and delivered engaging presentations on membership programs.
  • Collaborated with team members to prioritize cleaning tasks during peak hours.

Shift Leader

Scooter's Coffee
Moore, OKLAHOMA
04.2023 - 04.2024
  • Trained new employees on company policies and customer service standards.
  • Managed inventory levels, ensuring stock availability for daily operations.
  • Supervised barista team to ensure efficient coffee preparation and service.
  • Collaborated with management to enforce health and safety regulations.
  • Assisted in training new employees on shift operations.
  • Verified that cash drawers contained correct amounts of money during opening and closing shifts.
  • Resolved customer complaints promptly and professionally.
  • Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
  • Evaluated employee performance, delivering individualized feedback and praise.

Education

Bachelor of Science - Nutritional Science

University of Oklahoma
Norman, OK
05-2029

State License - Cosmotology

Moore Norman Technology Center
Norman, OK
05-2024

High School Diploma -

Moore High School
Moore, OK
05-2024

Skills

  • Communication systems
  • Sales techniques
  • Team training
  • Time management
  • Problem solving
  • Task prioritization
  • Customer engagement
  • Tactical planning
  • Equipment maintenance

References

References available upon request.

Timeline

Sales Advisor

Bustbuy
04.2025 - 06.2025

Enlisted Soldier

US Army
09.2023 - Current

Shift Leader

Scooter's Coffee
04.2023 - 04.2024

Front Desk Attendant

The Station Recreation and Aquatic Center
01.2023 - 06.2023

Lead Barista

Dunkin Donuts & Baskin Robbins
02.2022 - 09.2022

Bachelor of Science - Nutritional Science

University of Oklahoma

State License - Cosmotology

Moore Norman Technology Center

High School Diploma -

Moore High School

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