Danniel Rivera
Rochester,NY
Overview
9
9
years of professional experience
Work History
Delivery Driver
Poseidon Parcel LLC
10.2023 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
- Operated light trucks to deliver loads as far as 40 miles from home location.
Barber
R-line Barberstudio
01.2018 - Current
- Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
- Developed long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.
- Answered incoming telephone calls and scheduled appointments for clients.
- Built strong and lasting report with clients through consistent delivery of requested services and exceptional results.
- Enhanced client satisfaction by providing personalized haircuts and grooming services based on individual preferences.
- Consistently received positive performance reviews from guests.
- Increased client base through strategic marketing initiatives, including social media promotion and word-of-mouth referrals from satisfied customers.
- Answered over 20 phone calls daily to assess customer needs, schedule appointments, and give advice about hairstyle and color options.
Warehouse Associate
HD Supply
01.2016 - 01.2018
- Shipping, Order Processor, order Selector and Forklift Operation
- Pull and place pallets from rack
- Assist dock/loading
- Print and push orders for pickers to select
- Respond to emails via customer service portal
- Bill of Lading
- Translate for Spanish speaking truckers, vendors and customers
- Pack and ship all orders for present and future dates
- Operated all manufacturing equipment (including new technologies) efficiently and safely
- Close end of night shift.
- Consistently lifted materials weighing as much as 60 pounds.
Education
High School Diploma - General Education
Cornerstone Christian Correspondence School
Saint George, GA01.2009
Skills
- Organizational Skills
- Computer Proficiency
- Word Processing & Filing
- Microsoft Word & Publisher
- Bi-Lingual (Spanish)
- Multi-Tasking
- Packing, Receiving & Stocking
- Ability to Prioritize
- Effective Decision Making
- Customer Service
- Valid Driver's License
References
References are given upon request
Timeline
Delivery Driver
Poseidon Parcel LLC
10.2023 - Current
Barber
R-line Barberstudio
01.2018 - Current
Warehouse Associate
HD Supply
01.2016 - 01.2018
High School Diploma - General Education
Cornerstone Christian Correspondence School