Dannielle Pallotta
Sacramento,CA
Summary
Results-driven professional with a strong background in operations coordination and employee training. Proven ability to enhance team performance and customer satisfaction through effective communication and conflict resolution.
Overview
7
7
years of professional experience
Work History
Assistant General Manager
DaBella
Sacramento, California
10.2025 - 08.2026
- Coordinated staff scheduling and team assignments to ensure optimal coverage.
- Assisted with daily operations, enhancing workflow efficiency.
- Collaborated with management to develop training programs for new employees.
- Responded to customer inquiries and provided support.
General Manager
DaBella
Las Vegas, Nevada
01.2023 - 10.2025
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Conducted performance reviews to assess employee progress and development.
- Trained employees on duties, policies and procedures.
- Facilitated team meetings to discuss goals and project updates regularly.
National Sales Training Director
DaBella
Austin, Texas
01.2020 - 01.2023
- Developed and delivered training programs for national sales teams.
- Collaborated with leadership to align training with company objectives.
- Analyzed training needs through feedback and performance data analysis.
- Conducted assessments to evaluate training effectiveness and knowledge retention.
- Monitored progress of trainees through assessment tests and one-on-one coaching sessions.
- Created instructional materials and resources to enhance learning experiences.
Education
General Education/Prerequisite Pathology
American River College
Sacramento, CA05-2026
Skills
- Operations coordination
- Employee training
- Performance evaluation
- Team management
- Customer service
- Customer engagement
- Coaching techniques
- Employee development
- Conflict resolution
- Effective communication
- Operational strategy
- Business forecasting
Timeline
Assistant General Manager
DaBella
10.2025 - 08.2026
General Manager
DaBella
01.2023 - 10.2025
National Sales Training Director
DaBella
01.2020 - 01.2023
General Education/Prerequisite Pathology
American River College