Dannielle Rasmussen
Dakota City,NE
Summary
Dedicated and proactive professional with a strong work ethic and exceptional customer service skills, honed at Crystal Cafe. Proven ability to maintain a spotless kitchen environment while efficiently managing dishwashing operations. Recognized for effective multitasking and problem-solving under pressure, contributing to enhanced team performance and guest satisfaction.
Overview
3
3
years of professional experience
Work History
Dishwasher
Crystal Cafe
South Sioux City, NE
10.2022 - Current
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Completed extra cleaning work on garbage cans, racks, dry storage areas, and other fixtures to keep kitchen spotless.
- Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace for fellow staff members.
- Contributed to a positive team environment through effective communication and collaboration with kitchen staff members.
- Supported overall restaurant operations by promptly restocking clean dishes and utensils in designated areas.
- Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
- Increased performance reliability under pressure by consistently meeting fast-paced dishwashing demands, even during the busiest service periods.
- Stepped into additional roles during busy times to boost coverage of important stations.
- Assisted with basic food preparation tasks as needed, helping expedite meal service for guests.
- Utilized effective time management skills to balance dishwashing duties with any additional cleaning or food preparation tasks assigned.
- Ensured consistent cleanliness by adhering to strict sanitation procedures for all dishes, utensils, and equipment.
- Reduced dish breakage by carefully handling delicate items during the washing process.
- Maintained a safe working environment by properly using and storing cleaning chemicals according to safety guidelines.
- Streamlined dishwashing processes by prioritizing incoming dirty dishes based on usage needs of the kitchen staff.
- Fostered a positive work environment by maintaining a professional attitude and appearance at all times.
- Adjusted water to correct temperature for optimum cleaning, rinsing and sanitizing.
- Collaborated effectively with servers and bussers to ensure timely clearing of tables, enhancing guest experience throughout their visit.
Waitress
Crystal Cafe
10.2022 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Proved successful working within tight deadlines and a fast-paced environment.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Answered customers' questions, recommended items, and recorded order information.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Processed orders and sent to kitchen employees for preparation.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Inspected dishes and utensils for cleanliness.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
Education
Homer Community School
Homer, NE2021
Skills
- Strong work ethic
- Cleaning and sanitizing
- Attention to detail
- Time management
- Heavy lifting
- Problem-solving
- Efficient cleaning
- Safety awareness
- Dishwasher operation
- Cleaning procedures
- Customer service excellence
- Proper sanitation
- Interactive communication skills
- Restocking skills
- Supply restocking
- Kitchen equipment use
- Chemical handling
- Complex Problem-solving
- Multitasking and organization
- Punctual and reliable
- Team collaboration
- Adaptability and flexibility
- Food safety regulations
- Trash removal
- Physical stamina
- Dish sanitizing
- Team player
- Customer service
- Multitasking
- Proactive and Self-motivated
- Decision-making
- Active listening
Timeline
Dishwasher
Crystal Cafe
10.2022 - Current
Waitress
Crystal Cafe
10.2022 - Current
Homer Community School
Similar Profiles
Felicia SmolinskiFelicia Smolinski
Server at Crystal CafeServer at Crystal Cafe
Ucheoma Emmanuel-IwuagwuUcheoma Emmanuel-Iwuagwu
Server at Crystal CafeServer at Crystal Cafe
BRITTNEY PINKNEYBRITTNEY PINKNEY
Assistant Manager at Faith2Felicity Crystal CafeAssistant Manager at Faith2Felicity Crystal Cafe
Jimmy SimalangJimmy Simalang
Production Supervisor at JST GlobalProduction Supervisor at JST Global
Allen DelgadilloAllen Delgadillo
Banquet Porter at MarriottBanquet Porter at Marriott