Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Daniel Noel

San Antonio,Texas

Summary

Results-driven Intelligence Systems Maintainer with a 6-year track record of troubleshooting complex network issues and ensuring system reliability. Expertise in SATCOM systems, virtual machines, and rapid adaptation to evolving technical situations. Proven ability to deliver solutions quickly and effectively, minimizing customer downtime. Seeking to leverage problem-solving skills and technical knowledge to improve customer uptime and drive operational efficiency

Overview

5
5
years of professional experience
1
1
Certification

Work History

Military Intelligence Systems Maintainer/Systems Integrator

US Army Fort Sam Houston
San Antonio, TX
09.2022 - Current

System Installation & Optimization

  • Deployed and configured SATCOM systems (hardware and software), ensuring seamless communication and alignment with customer requirements.
  • Proactively monitored SATCOM network performance, resolving bottlenecks and optimizing signal strength for maximum reliability.

Troubleshooting & Problem Resolution

  • Rapidly diagnosed and resolved complex hardware and software failures within SATCOM systems, minimizing downtime and ensuring service continuity.
  • Applied a methodical troubleshooting approach to isolate and address issues in network infrastructure, restoring functionality swiftly.

Communication

  • Explaining technical issues and solutions clearly to both technical and non-technical audiences.

Trained personnel

  • Educated users on the operation of satellite communication systems and equipment.

Military Intelligence Systems Maintainer/Systems Integrator

Camp Humphreys, Korea, U.S. Army
Pyeongtaek, South Korea
07.2020 - 09.2022

Ensured system quality

  • Conducted rigorous user acceptance testing to guarantee the functionality of integrated systems before deployment.
  • Implemented necessary system upgrades and repairs, maintaining high efficiency and reliability of operational systems.

Managed user access

  • Ensured data security by granting appropriate user permissions across files and databases.

Configured complex networks

  • Set up routers, switches, firewalls, and other devices to align with customer needs and specifications.

Documentation

  • Keeping clear records of troubleshooting processes and solutions for future reference.

Military Intelligence Systems Maintainer/Systems Integrator

US Army Fort Huachuca
Sierra Vista, AZ
05.2019 - 07.2020

Military Intelligence Skills:

  • Completed 35T Military Intelligence Systems training, focusing on setting up, maintaining, and linking complex MI systems.

Baseline Management:

  • Managed the foundation of MI systems, making sure they matched set standards and mission goals.

System Testing:

  • Performed thorough tests on MI hardware and software, ensuring they met or surpassed set standards.

Strategic Suggestions & Upgrades:

  • Used military knowledge to review and suggest better strategies and system improvements.

Technical Writing:

  • Wrote clear technical guides, detailing how MI systems should work based on set requirements.

Planning & Reporting:

  • Created clear reports using military guidelines and led discussions about planning and problem-solving.

MI System Checks & Standard Setting:

  • Checked MI systems for accuracy and helped set guidelines to make sure they work efficiently and securely.

Result Analysis:

  • Reviewed results from military tech systems, suggesting ways to improve and get better performance.

Education

Bachelor of Science - Cloud Computing

Western Governors University
Salt Lake City, UT

Basic Leadership Course (BLC)
Camp Humphreys, South Korea

Some College (No Degree) - Information Technology

Cochise College
Douglas, AZ

Some College (No Degree) - Astrophysics

Chandler Gilbert Community College
Gilbert, AZ

Skills

  • TS/SCI Clearance
  • System & infrastructure Optimization
  • VMware
  • Server & Network Integration
  • Proficiency in Linux RedHat & Windows Server Environments

Certification

  • CompTIA Security+ May 2023
  • CompTIA Linux+ August 2023
  • SixSigma Master Black Belt May 2022

Timeline

Military Intelligence Systems Maintainer/Systems Integrator

US Army Fort Sam Houston
09.2022 - Current

Military Intelligence Systems Maintainer/Systems Integrator

Camp Humphreys, Korea, U.S. Army
07.2020 - 09.2022

Military Intelligence Systems Maintainer/Systems Integrator

US Army Fort Huachuca
05.2019 - 07.2020

Bachelor of Science - Cloud Computing

Western Governors University

Basic Leadership Course (BLC)

Some College (No Degree) - Information Technology

Cochise College

Some College (No Degree) - Astrophysics

Chandler Gilbert Community College
  • CompTIA Security+ May 2023
  • CompTIA Linux+ August 2023
  • SixSigma Master Black Belt May 2022
Daniel Noel