Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Melton Walden

Hinesville,GA

Summary

Military Intelligence Systems Maintainer/Integrator with 5 years of experience managing secure environments for DoD and Intelligence Community. Expertise in Windows and Linux administration, VMware, system analysis, and networking. Proficient in cybersecurity compliance and holds active TS/SCI clearance with CI Poly. Hands-on experience with vSphere, Cisco technologies, and various military systems.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Military Intelligence Systems Maintainer/Systems Integrator

US Army
01.2021 - Current
    • Trained and led a team of 7 in the configuration and maintenance of diverse intelligence systems, with a primary focus on servers, networking, and SATCOM infrastructure.
    • Trained and mentored a team of 6 in the setup and troubleshooting of SATCOM systems, ensuring reliable connectivity for mission-critical operations.
    • Designed and implemented an efficient inventory management system for $6M+ in communications and intelligence hardware, improving equipment access and streamlining procurement processes, cutting time by 20%.
    • Delivered IT support and troubleshooting for end-user applications, cutting resolution time for nonrecurring software and operating system issues by 30%.
    • Executed system backups and recovery processes utilizing RAID and SAN technologies, ensuring continuous data integrity and availability.
    • Regularly captured virtual machine snapshots to minimize downtime and enhance system stability during maintenance operations.
    • Applied Linux command-line tools for system monitoring, log analysis, and security patching, maintaining system reliability in classified environments.
    • Managed virtual environments using VMware vSphere, including the configuration of virtual machines (VMs), resource pools, and ESXi hosts to meet operational requirements and optimize system performance.
    • Configured and maintained essential network services, including Active Directory, DNS, and DHCP, supporting enterprise applications and users.
    • Coordinated and conducted 6 Field-Training Exercises (2-6 weeks each) to deliver accurate intelligence support to the 3ID during mission training while ensuring data security.
    • Monitored and evaluated the security posture of Linux and Windows systems during field exercises, ensuring full compliance with cybersecurity protocols.
    • Administered and maintained classified and unclassified Red Hat Linux (RHEL) systems, ensuring peak performance and adherence to security compliance standards.
    • Utilized command-line tools to efficiently diagnose and resolve network and system issues in high-security environments.
    • Configured and maintained cryptographic devices, ensuring secure communication and compliance with organizational security standards.
    • Conducted security assessments and updates on Linux and Windows systems, improving system reliability and reducing cybersecurity risks by 20%.
    • Delivered consistent system health reports to leadership at battalion, brigade, and division levels, ensuring comprehensive visibility into operational performance and status.
    • Managed and transported classified equipment, ensuring its secure handling in collaboration with various military agencies and branches.
    • Developed standardized procedures for operational tasks and problem resolution, resulting in a 25% reduction in service desk response time and higher user satisfaction.
    • Partnered with cross-functional teams to ensure seamless system integration and compliance with DoD cybersecurity standards.
    • Conducted security updates and audits on user devices within a Sensitive Compartmented Information Facility (SCIF), maintaining full adherence to DoD cybersecurity guidelines.
    • Maintained and troubleshot DoD intelligence system hardware and software, performing configuration and system maintenance tasks independently to ensure 100% operational readiness and uninterrupted system operations at all times.
    • Installed and maintained network cabling in challenging environments to support national-level connectivity critical to security analysts.
    • Delivered reliable satellite connectivity for intelligence systems, ensuring uninterrupted operations for intelligence analysts.
    • Applied foundational scripting skills to automate manual processes, including network troubleshooting and backup automation, improving efficiency and minimizing downtime.

Education

Bachelor of Science - Criminal Justice

Virginia Commonwealth University
Richmond, VA
06-2015

Skills

  • Network integration
  • Customer support
  • Application integration
  • Business process analysis
  • Communication
  • System maintenance
  • Troubleshooting
  • Team building
  • Server and system administration
  • Linux administration
  • Interpersonal skills

Certification

Comptia Security +

Timeline

Military Intelligence Systems Maintainer/Systems Integrator

US Army
01.2021 - Current

Bachelor of Science - Criminal Justice

Virginia Commonwealth University