Dannon Shepard
Rockingham,NC
Summary
I am a recent graduate from Stanly Community College with a degree in Information Technology Cyber Security. While attending college as a full time student, I maintained a GPA of 3.75 and working a full time job. While studying for my degree, I learned the importance of information security and how to keep devices and networks safe to store information that is crucial to organizations. I also have experience in digital forensics, risk analysis, vulnerability scanning, and Kali Linux.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Merchandise Coordinator/Cash Office Associate
TJ Maxx, TJX Companies
05.2021 - Current
- Supervised daily operations on the sales floor, ensuring smooth customer interactions and prompt issue resolution.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Trained new team members on company policies, procedures, and merchandising best practices.
- Educated employees on new merchandise during seasonal workshops.
- Increased sales by effectively coordinating merchandise displays and promotional materials.
- Supervised departmental employees.
- Prepared interesting and innovative visual displays to grab customer interest and promote sales.
- Coordinated cross-functional teams to facilitate efficient merchandise flow from warehouse to sales floor.
- Advanced sales cycle plans by maximizing placement of promotions, point of sale materials and product visibility.
- Priced products based on season and market demand.
- Entrusted with large sums of money for daily registers and point of sales. As well as making cash deposits, reporting and documenting all transactions.
- Interacted with customers to obtain feedback and drive satisfaction.
Education
Associates - Information Technology Cyber Security
Stanly Community College
Albemarle, NC05.2024
Skills
- Retail Operations
- Critical Thinking
- Problem-Solving
- Team Collaboration
- Relationship Building
- Workflow Coordination
- Digital Forensics
- Information Security
- Kali Linux
- Malware Analysis
- Risk Analysis
Certification
Cisco Certified Support Technician Cybersecurity (February 2024)
Timeline
Merchandise Coordinator/Cash Office Associate
TJ Maxx, TJX Companies
05.2021 - Current
Associates - Information Technology Cyber Security
Stanly Community College