Danny Avelenda
Chino,CA
Summary
Experienced Operations Supervisor with a proven track record at the City of Ontario, excelling in performance monitoring, customer relations and staff supervision. Enhanced productivity through strategic process improvements, team building and employee development initiatives. Strong customer relations skills complemented by expertise in inventory control and firearm sales from owning Wild West Gun and Leather Company, ensuring compliance and operational excellence.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Integrated Waste Operations Supervisor
City Of Ontario
11.2003 - 07.2023
- Supervised daily operations to ensure compliance with city regulations and policies.
- Coordinated workflow among staff to optimize efficiency and service delivery.
- Trained new employees on operational procedures and safety protocols.
- Implemented process improvements that enhanced productivity and reduced delays.
- Facilitated communication between departments to streamline project execution.
- Evaluated employee performance, providing feedback for professional development.
- Developed and maintained operational reports to track performance metrics effectively.
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
- Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
- Coordinated emergency response plans in times of crisis situations or natural disasters affecting company operations.
- Developed and implemented standard operating procedures to ensure consistency in service delivery across all shifts.
- Developed strong relationships with key customers to better understand their requirements and tailor services accordingly.
- Ensured compliance with industry regulations and standards, maintaining company's reputation and avoiding penalties.
Owner/Operator
Wild West Gun and Leather Company
01.1997 - 07.2001
- Managed inventory control systems, ensuring accurate stock levels and minimizing discrepancies.
- Conducted regular audits of financial records to ensure compliance with industry standards.
- Established supplier relationships to optimize product sourcing and reduce costs effectively.
- Trade shows and gun shows
- Custom firearm builds
- Firearms training
Education
Associate of Arts - Business Administration
Chaffey College
Rancho Cucamonga, CA01-1993
High School Diploma -
Alta Loma High School
Alta Loma, CA06-1989
Skills
- Operations management
- Performance monitoring
- Task delegation
- Staff supervision
- Employee development
- Customer relations
Accomplishments
- Supervised team of 30-42 staff members.
- Used Microsoft Excel to develop productivity tracking spreadsheets.
Certification
- Licensed gunsmith through AGI
- DOJ Certificate of Eligability
Languages
Spanish
Professional Working
Timeline
Integrated Waste Operations Supervisor
City Of Ontario
11.2003 - 07.2023
Owner/Operator
Wild West Gun and Leather Company
01.1997 - 07.2001
Associate of Arts - Business Administration
Chaffey College
High School Diploma -
Alta Loma High School