Danny Beatty
Cincinnati
Summary
Highly motivated automotive and diesel truck professional with a broad range of hands on experience across vehicle sales, service operations, diagnostics, and customer relations. Proven ability to adapt quickly, solve problems efficiently, and deliver high quality results in fast paced environments. Brings a strong work ethic, mechanical aptitude, and a customer first mindset with a clear desire to continuously improve skills and become the best in the field. Known for reliability, teamwork, and a commitment to safety, performance, and excellence.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Automotive Sales Consultant
Jeff Wyler Superior Honda
06.2025 - 12.2025
- Developed strong customer relationships to enhance client satisfaction and drive repeat business.
- Demonstrated extensive product knowledge during customer interactions, facilitating informed purchasing decisions.
- Conducted thorough vehicle presentations and test drives, showcasing features and benefits effectively.
- Collaborated with finance department to streamline loan processes, improving overall transaction efficiency.
- Honda sales consultant certified
Service Advisor
Beau Townsend Ford & Lincoln
06.2024 - 11.2024
- Ford & Lincoln Service Advisor Certified
- Reynolds & Reynolds Era Ignite
- Service Touch
- Ford & Lincoln University
- Customer Service
- Upsells/Recommended Service
- Listening skills
- Repair Order reconciliation
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Managed 35 appointments per day as a team of two
Diesel Technician
WorldWide Technologies
08.2023 - 02.2024
- Communicated with service manager, lead service advisor, and customer level service advisors of stages of repair process.
- Communicated with parts person.
- Ensured compliance with emission standards through meticulous inspection and servicing of exhaust after-treatment systems.
- Familiar with Mack, Volvo, and Hino makes.
- Familiar with parts warranty process.
- Contributed to workshop profitability by identifying upsell opportunities for additional repairs or preventive maintenance services.
- Mentored apprentice technicians on basic systems operation.
- Contributed to shop moral.
- Familiar with Tech Tool and Hino software.
- Input detailed descriptions of repairs and diagnostics in computer system.
- Maintained shop cleanliness.
Fleet Maintenance Mechanic
Northmont City Schools
07.2021 - 06.2023
- Annual Inspections (2 years all passed)
- Ohio School Bus Mechanics Association (OSMB)
- Maintained school buses, maintenance and transportation vehicles, and varies lawn equipment
- Filled in as need for bus drivers
- After hours road calls
- Maintained a safe working environment at all times by adhering to company guidelines and OSHA regulations, reducing workplace accidents
- Improved vehicle performance by conducting thorough inspections and identifying necessary repairs
- Input details of repairs for records.
- OSMB convention 2021 & 2022
Master Technician
Beau Townsend Ford & Lincoln
08.2006 - 08.2021
- Regional Professional Technician Society (PTS) Challenge Winner
- Engine Master
- Chassis Master
- Driveline Master
- Electrical Systems/ Can Bus Networks
- Heavy Line Experience
- Diesel Experience
- Ford Hotline/ Field Service Engineer communication experience
- Familiar with Ford & Lincoln Warranty Policy
- Developed professional communication experience between service advisors and supervisor.
- Top 1% in pay as quick lane mechanic
- Well versed in up sale/scheduled maintenance procedures
- Promoted a positive work culture through displaying strong teamwork skills, maintaining open communication channels, and addressing conflicts promptly
- Developed expertise in specialized areas such as hybrid technology expanding the range of services offered to customers
Education
Associate of Applied Science - Automotive Mechanics
UC Blue Ash
Blue Ash, OH06.2008
Ford & Lincoln Master Technician Credentials - Automotive Mechanics
Scarlet Oaks, Ford Asset
Sharonville, OH06.2008
Skills
- Commercial driver's license B
- Work order analysis
- Automotive electrical expertise
- Service excellence
- Understanding of Ford warranty policies
- Dynamic and proactive
- Vehicle condition analysis
- Invoice preparation
- Experience with CRM applications
- Maintenance documentation
- Customer relationship management
- Sales Driven
- Desire to make own paycheck
- Goal-oriented mindset
Accomplishments
Ford Regional Professional Technician Society (PTS) award winner
Certification
- Ford Engine Master
- Ford Chassis Master
- Ford Driveline Master
- Ford & Lincoln level III Service Advisor
- Honda Certified Sales Consultant
Timeline
Automotive Sales Consultant
Jeff Wyler Superior Honda
06.2025 - 12.2025
Service Advisor
Beau Townsend Ford & Lincoln
06.2024 - 11.2024
Diesel Technician
WorldWide Technologies
08.2023 - 02.2024
Fleet Maintenance Mechanic
Northmont City Schools
07.2021 - 06.2023
Master Technician
Beau Townsend Ford & Lincoln
08.2006 - 08.2021
Ford & Lincoln Master Technician Credentials - Automotive Mechanics
Scarlet Oaks, Ford Asset
Associate of Applied Science - Automotive Mechanics
UC Blue Ash
Professional Technician Society (PTS) Regional Award Winner
Award was based on customer satisfaction and fix-it-right the first time scores for one year.