Summary
Overview
Work History
Education
Skills
Timeline
Manager

Danny Burgos

Mattapan,Ma

Summary

Customer service professional seeking a management role. Skilled in training staff and establishing rapport with clients. Self-motivated with exceptional communication and computer capabilities.

Overview

13
13
years of professional experience

Work History

Valet

VPNE SOLUTIONS
Boston, MA
07.2013 - 10.2013
  • Greeting patients and visitors
  • Parking car to assign location
  • Customer service 

Service Associate

Frugal furniture
Boston, MA
04.2010 - 02.2013

  • Greeted customers entering the store to ascertain what each customer wanted or needed.
  • Described product to customers and accurately explained details and care of merchandise. 
  • Earned management trust by serving as key holder, responsibly opening and closing store. 
  • Provided an elevated customer experience to generate a loyal clientèle. 
  • Scheduled weekly inventory pickups and deliveries with vendors. 
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
  • Participated in physical inventory counts every time period.

Education

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Dorchester H.S
Boston, MA

Skills

  • Strong client relations
  • Quick learner
  • Proficient in cash management
  • Multi-line phone talent
  • Strategic sales knowledge
  • Trusted key holder
  • Exceptional communication skills

Timeline

Valet

VPNE SOLUTIONS
07.2013 - 10.2013

Service Associate

Frugal furniture
04.2010 - 02.2013

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Dorchester H.S

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Danny Burgos