Danny Burgos
Mattapan,Ma
Summary
Customer service professional seeking a management role. Skilled in training staff and establishing rapport with clients. Self-motivated with exceptional communication and computer capabilities.
Overview
13
13
years of professional experience
Work History
Valet
VPNE SOLUTIONS
Boston, MA
2013.07 - 2013.10
- Greeting patients and visitors
- Parking car to assign location
- Customer service
Service Associate
Frugal furniture
Boston, MA
2010.04 - 2013.02
- Greeted customers entering the store to ascertain what each customer wanted or needed.
- Described product to customers and accurately explained details and care of merchandise.
- Earned management trust by serving as key holder, responsibly opening and closing store.
- Provided an elevated customer experience to generate a loyal clientèle.
- Scheduled weekly inventory pickups and deliveries with vendors.
- Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
- Participated in physical inventory counts every time period.
Education
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Dorchester H.S
Boston, MASkills
- Strong client relations
- Quick learner
- Proficient in cash management
- Multi-line phone talent
- Strategic sales knowledge
- Trusted key holder
- Exceptional communication skills
Timeline
Valet
VPNE SOLUTIONS
2013.07 - 2013.10
Service Associate
Frugal furniture
2010.04 - 2013.02
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Dorchester H.S