Forty eight years experience as an Automotive Technician with Management Experience, including Service Advisor and Parts Sales
Highly trained in all aspects of automotive maintenance and repair which can produce significant cost savings to the customer over the life time of their vehicle
Significant exposure to manufacturing warranty, extended warranty and the insurance industry
Ability to leverage skills and capabilities to participate in problem solving complex automotive repair issues while consistently delivering quality repair under all manufacturing guidelines and specifications
Demonstrated ability to lead teams of service technicians to perform high quality repairs while maintaining an excellent customer satisfaction rate
Excellent ability in explaining technical information and needed repairs to non-mechanical individuals including other associates and customers