Elijah Dean
Valvoline Instant Oil
Groton,Connecticut
2
years of professional experience
Motivated and detail oriented entry-level Lube Technician with hands-on training in routine automotive maintenance. Skilled in performing fast, accurate oil and filter changes, fluid exchanges, and tire rotation/inspections. Eager to bring a strong work ethic and dedication to a fast paced service team.
Work History
Certified Technician
2 Months- Completes express services such as oil changes, fluid exchanges, battery testing and replacements, air conditioning drainage and recharge, and windshield wiper replacements.
- Completed Certified Technician lube express training within 7 days of onboarding, exceeding average completion expectations and surpassing even experienced onboarding candidates.
- Ensures cleanliness and organization of work area to enhance safety and operational efficiency.
- Assists with inventory management to ensure sufficient stock levels for business needs.
- Efficiently utilizes 18 point check to deliver consistent quality of service.
Manager
8 Months- Managed daily operations to ensure efficient service and customer satisfaction.
- Mentored and trained new team members.
- Resolved customer complaints providing mutually beneficial outcomes to enhance customer experience and encourage repeat business.
- Coordinated staff schedules through our daily deployment to maintain optimal team performance.
Team Member
7 Months- Delivered outstanding customer service by promptly handling orders and resolving inquiries to enhance customer satisfaction.
- Maintained cleanliness and organization of workstations to ensure a safe environment for staff and customers.
- Worked with team members to prepare food items according to recipes and standards, ensuring quality and consistency.
- Utilized point-of-sale systems to accurately process transactions and manage cash registers.
- Adapted quickly to changing priorities during peak hours, ensuring timely service delivery.
Education
High School Diploma
- Early graduate.
- Active and engaged member of Black Student Union. Supported community service events to foster inclusivity and representation. Provided mentorship to new and existing students to foster academic excellence. Organized fundraising within community to support programs experiencing underfunded budgets.
- JV wrestling training captain, responsible for mentoring teammates, leading conditioning events and promoting team sportsmanship.
Skills
Customer service
Technical training
Time management
Problem-solving
Inventory oversight
Service coordination
Clear communication
Service standards
Quality assurance
Conflict resolution
Timeline
Certified Technician
Valvoline Instant Oil
07.2026 - CurrentRead More
Manager
Taco Bell Cantina
10.2025 - 06.2026Read More
Team Member
Panera Bread
12.2024 - 07.2025Read More
Barker Creek High School
High School Diploma
Read More