Dylan Taylor
Columbus,OH
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Certified Technician
Valvoline Instant Oil
06.2023 - Current
- Connected cables, tubes and wiring according to specifications.
- Engaged with numerous customers daily regarding purchases, troubleshooting issues and warranties.
- Maintained quality assurance and customer satisfaction objectives.
- Organized work to meet demanding production goals.
- Applied critical thinking and research to address complex issues.
- Scheduled maintenance and repair tasks in alignment with production deadlines to reduce bottlenecks.
- Tested components and systems to evaluate performance and identify concerns.
Sortation Associate
Amazon
08.2022 - 02.2023
- Informed management immediately of sorting issues, conveyor problems and safety concerns.
- Performed well during first, second and third shift rotations.
- Provided reports and workflow statuses on time to management.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained clean and organized mail room to promote safety and efficiency.
- Developed strategies to speed up mail mail sorting and delivery processes.
- Maintained customer satisfaction by responding to customer inquiries and complaints.
Paint Prepper
Maaco Auto Body
02.2021 - 03.2022
- Prepared vehicles for paint application by taping and masking different areas.
- Removed grease, dirt and rust from surfaces of vehicles prior to painting.
- Assisted paint team with staying on track for scheduled deliveries by quickly completing work.
- Cleaned guns, tanks and tubes with solvents, wire brushes and cloths.
- Met exacting tolerances when sanding and sealing final finishes.
- Provided supervisor with daily status report on all job tasks and workers' duties.
Education
No Degree - Mechanical, And Human Biology
Ohio Dominican University
Columbus, OHHigh School Diploma -
Mifflin High School
Columbus, OH05.2021
Skills
- Customer Service Experience
- Superior Technical Abilities
- Blueprint Reading
- Cost Control
- Customer Service
- User Training
- Issue Analysis
- Quality Control
- Mechanical Knowledge
- Issue Resolution
- Relationship Building
- Customer Rapport
Timeline
Certified Technician
Valvoline Instant Oil
06.2023 - Current
Sortation Associate
Amazon
08.2022 - 02.2023
Paint Prepper
Maaco Auto Body
02.2021 - 03.2022
No Degree - Mechanical, And Human Biology
Ohio Dominican University
High School Diploma -
Mifflin High School