Danny Cron
West Hollywood,CA
Summary
- Dependable, and hardworking team-player with 4 years experience in fast-paced restaurants with extensive menus. Polite, courteous, gracious, passionate, refined, and professional. Outstanding guest service and multi-tasking skills. High energy and stamina. Fast Learner.
Overview
5
5
years of professional experience
Work History
CAPTAIN/LEAD
Blue Ribbon Sushi at The Grove
Los Angeles
2022.05 - Current
- Responsible for supervising, training, and mentoring a team of 15 serving staff
- Assist when needed as a server; following steps of service and coursing out high volume and complicated orders
- Deliver tableside bottle service with a focus on wine and sake
- Provide daytime bartending service including creating cocktails, pouring beer, preparing garnishes
- Manage and resolve customer complaints while maintaining a pleasant atmosphere with the table
- At the end of the night compile data into daily sales report for corporate
- Coordinate with kitchen staff regarding menu items availability to keep all information updated on the POS
- Ensure all health and safety regulations are adhered to by the team at all times
SERVER
Cheesecake Factory at The Grove
Los Angeles
2021.09 - 2022.05
- Learned and maintained detailed knowledge of 300+ menu items
- Accurately entered orders in POS system
- Confirmed orders with the chefs and bartenders whenever a clarification was requested
- Managed proper timing of all stages of guest meals
- Performed opening and closing duties such as setting up the dining area and restocking supplies
- Assisted with setting tables between guests and rearranging tables to accommodate larger parties
SERVER
Original Cannabis Cafe
Los Angeles
2019.10 - 2020.03
- Reviewed extensive food and cannabis menu with each guest to help them find the perfect product for them
- Operated two POS systems (Toast and Cove) simultaneously and maintained two banks
- Ran an efficient section so no guest felt rushed even though we had a 90-minute seating limit
Education
Bachelor of Fine Arts - Acting
California Institute of the Arts
05.2018
Skills
- Table monitoring & turnover
- Order accuracy
- Wine, liquor, and sake knowledge
- High volume dining
- Building large tickets utilizing pairing suggestions and upselling strategies
- Attention to detail
- POS Experience
Timeline
CAPTAIN/LEAD
Blue Ribbon Sushi at The Grove
2022.05 - Current
SERVER
Cheesecake Factory at The Grove
2021.09 - 2022.05
SERVER
Original Cannabis Cafe
2019.10 - 2020.03
Bachelor of Fine Arts - Acting
California Institute of the Arts
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