Daniela Sarmiento G.

• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, reservations and handle complimentary items.
• Cultivated warm relationships with regular customers.
• Maintained clean and organized dining areas to uphold restaurant hygiene standards.
• Maintaining good Customer service standard with members and guest.
• Supported needs of Members, wait staff who attended to specific needs of the members and their guests.

Food preparation and production of baked products and desserts from scratch, salad station, dressings, garnishes and sea food. Assisting in the storing and inventory, ensuring proper food handling procedures, cleaning and sanitation. Open and closing station Using FIFO System.

• Managed food preparation activities, such as cutting ingredients to size and preparing sauces and garnishes.
• Prepared and cooked quality meals in high-volume, fast-paced service environments.
• Wrapped, dated, and stored food in refrigerators under standardized temperature for future uses.
• Maintained cleanliness and order of kitchen prep areas and appliances as well as convenient organization of ingredients.

• Greeted customers at counter to fulfill requests and answer questions.
• Maintained clean, trash-free workspaces to maximize productivity and safety.
• Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
• Restocked supplies and prepared additional ingredients during downtime for expected busy periods.

• Adhered to industry-standard PCI security protocol, processing purchases and transactions using theft prevention methods.
• Relayed orders to restaurant staff through careful record-keeping and detailed communication.
• Pitched in to help with other tasks and duties to keep cafeteria running smoothly during employee absences.
• Handled large amounts of cash daily and report debit/ credit card transactions with meticulous detail and focus, documenting each transaction according to protocol.

• Greeted customers entering store and responded promptly to customer needs.
• Built relationships with customers to encourage repeat business.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Food Prep and Produce.

• Answered customer telephone calls promptly and appropriately handled needs.
• Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
• Received, screened and routed incoming calls.
• Handled payment and bill processing, change giving and payment collecting for guests.
• Booking, making reservations and purpose-built databases.