Danny Garcia

My responsibilities for this role include vehicle preparation, vehicle inspections, effective lot management, and active collaboration with my team to enhance pre-delivery processes. Moreover, I ensure that every customer vehicle is meticulously prepared and ready for delivery. Below are more in-depth details on my role.

• Clean vehicles in compliance with Tesla’s standards before delivery
• Operate equipment such as buffers, hoses, vacuums, etc. to perform detailed cleaning
• Manage vehicle arrivals, inventory across multiple locations, and safely move and charge vehicles as part of the pre-delivery process
• Coordinate with both internal and third-party logistics providers
• Conduct transportation and pre-delivery inspections
• Effectively prioritize tasks to meet deadlines and deliver exceptional quality
• Perform additional tasks and responsibilities as needed to support business operations

• Assists management with the supervision of associates in assigned area of responsibility by assigning duties to associates; communicating goals and feedback; training associates on processes and procedures
• Participate in recruiting, hiring, scheduling, promoting, coaching, and evaluating associates
• Communicates and supports membership by providing information on membership types, programs, and benefits to current and prospective members; processing memberships, upgrades, and credit accounts; encouraging membership renewals
• Oversees assigned area of responsibility by handling claims and returns; zoning the area; arranging and organizing merchandise; identifying shrink and damages
• Completes accounting records, files, transactions, and other required documentation by following accounting office procedures; providing funds for proper register operation; creating and interpreting financial analysis reports; assisting with accounting-related investigations; preparing daily deposits; preparing and overseeing Cash Fund Transfers; investigating overages and shortages in cash register drawers and accounting office; and maintaining confidentiality and accuracy of financial and personal information

• The Specialist uses culturally respectful approach to build trust and facilitate the free sharing of information
• Follows all scripts, policies and procedures provided through training and complies with appropriate handling of any confidential information
• The Specialist works at the direction of an on-site Supervisor or Manager
• Conducts community outreach in public transit locations throughout NYC to greet travelers from outside of NYC to educate them on their responsibilities under New York State’s Executive Order 205
• Provides information and guidance on COVID-19 testing and quarantine procedures as well as how to access wraparound services
• Assists out-of-state travelers will completing the NYS Traveler Health Form as required under Executive Order 205 and related directives
• Follows approved scripts and protocols, provides clients with approved information about COVID-19 prevention and control
• Identifies barriers to community outreach efforts and appropriately escalates issues to Supervisor
• Participates in meetings and feedback sessions to improve outcomes
• Performs related work

• Company Overview: Porsche, Maserati, McLaren
• Fuel Cars
• Buffing, Polishing, Wet Sanding, Car Waxing
• Prep Cars for Ceramic Coating
• Prep Cars for Clear Bra Installation
• Clear Bra Removal
• Transport Client Vehicles
• Porsche, Maserati, McLaren

• Create Student ID Badges
• Perform Clerical Functions
• Sales of school related uniforms
• Sales of student related accessories
• Proficient with Microsoft office

• Engaged with customers in a sincere and friendly manner to provide great customer service and increase the likelihood of repeat business
• Handled credit and currency transactions
• Completed all cleaning, stocking and organizing tasks in assigned sales area
• Immediately informed supervisors when supplies were low, if equipment was not functioning properly as well as escalate any customer issues