Open To Work
Danny Garcia
Pine Castle Christian Academy
Orlando,FL
Work Preference
Job Search Status:
Open to workDesired start date:
ImmediatelyDesired Job Title
Aftercare Supervisor and Substitute TeacherAssociateCrew MemberWork Type
Full TimePart TimeImportant To Me
Career advancementWork-life balanceCompany CultureFlexible work hoursSummary
Dynamic customer service professional with a proven track record at Wawa, enhancing customer satisfaction through effective issue resolution and strategic engagement. Skilled in relationship building and inventory management, I excel in analyzing customer data to anticipate needs, ensuring optimal service delivery and operational efficiency.
Experienced with managing diverse tasks and supporting team initiatives. Utilizes organizational skills and attention to detail to enhance operational efficiency. Track record of effective collaboration and problem-solving in fast-paced settings.
2
Languages
1
Certification
3
years of professional experience
Work History
Aftercare Supervisor and Substitute Teacher
6 Months- Supervised daily aftercare activities, ensuring safe and engaging environments for all students.
- Trained staff on best practices for student interaction and behavior management techniques.
- Developed and implemented enrichment programs that fostered social and emotional growth in children.
- Coordinated communication between parents and staff regarding child progress and aftercare updates.
- Evaluated student needs to tailor activities that promote inclusivity and participation among diverse groups.
- Monitored compliance with safety regulations to maintain a secure environment for all participants.
- Collaborated with educational teams to enhance curriculum alignment with aftercare activities.
- Increased parent satisfaction with the aftercare program by providing regular updates on their child''s progress in both academics and behavioral growth.
- Participated in staff meetings, case conferences, educational conferences and mandatory training to enhance professional and personal growth.
- Developed strong relationships with students by creating an inclusive atmosphere that fostered trust and open communication.
- Collaborated with staff to establish client's aftercare needs.
Associate
5 Months- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
- Analyzed customer data to identify trends and anticipate customer needs.
Crew Member
7 Months- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Education
Bachelor of Science - Music Production
Skills
Customer service
Time management
Attention to detail
Computer skills
Customer interaction
Customer engagement
Relationship building
Accomplishments
- Collaborated with team of 5 in the development of FAMJAM4000 by Jardan Ward (Song)
Certification
Certification in Christian leadership
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Aftercare Supervisor and Substitute Teacher
Pine Castle Christian Academy
11.2025 - 05.2026
Associate
Wawa
08.2024 - 01.2025
Crew Member
Zaxby's Chicken Fingers & Buffalo Wings
04.2023 - 11.2023
Full Sail University
Bachelor of Science from Music Production