Summary
Overview
Work History
Education
Skills
Timeline
Generic

Danny Hao

Eastvale,CA

Summary

Sales Manager and experienced Sales and Finance within Car Business over 20 years. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits. Proven success in leadership, operational excellence and organizational development with keen understanding of elements of Car business. Recognized for inspiring management team members to excel and encouraging creative work environments.

Overview

24
24
years of professional experience

Work History

Sales Manager

Mercdes Benz of Anaheim
02.2022 - 03.2024
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.

Realtor/Loan Officer

A+ Realty & Mortgage
01.2020 - 02.2022
  • Reviewed property listings, interviewed potential clients, accompanied clients to properties and effectively communicated condition of sales.
  • Increased home sales through persuasion, negotiation and ability to close.
  • Sold 11 properties with near 10 million dollars gross.

Sales Manager

Penske Mercedes Benz Of West Covina
02.2016 - 02.2019
  • Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
  • Improved sales processes to streamline customer acquisition and onboarding strategies.
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Contact person: Joe Mehanna (909)-438-1237

Closer

Penske Mercedes-Benz Of West Covina
05.2014 - 02.2016
  • Verified credit histories, personal references and employment backgrounds for each applicant.
  • Help salesman negotiate with clients and close the deals.
  • Contact person: Joe Mehanna (909)-438-1237

Finance Manager

Penske Mercedes Benz Of West Covina
09.2006 - 05.2014
  • Organize all finance paperworks, sell finance products with $1800/deal back end.
  • Built strong relationships with all lenders.
  • Contact person: Bill Swanger (626)-824-2013

New/Used Car Salesman

Penske Mercedes-Benz Of West Covina
06.2004 - 09.2006
  • Met customers on lot and in showroom to discuss available vehicles and options.
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Answered telephone and email inquiries from potential customers.
  • Prepared purchased vehicles and completed final delivery checks.
  • Exceeded sales quotas by 20% or more.
  • Rank #32 in nation in 2005.
  • Contact person: Bill Dumas (714)-306-8088

New/Used Car Salesman

Penske Honda Of Ontario
03.2001 - 05.2004
  • Met customers on lot and in showroom to discuss available vehicles and options.
  • Negotiated vehicle prices and secure financing for customers.
  • Prepared purchased vehicles and completed final delivery checks.
  • Offered comprehensive knowledge of vehicle operations and brand features.
  • Achieved 100% of sales quota in 3 years.
  • Contact person: Daniel Seifu (909)-261-4772

New/Used Car Salesman

Claremont Toyota
10.1999 - 02.2001
  • Met customers on lot and in showroom to discuss available vehicles and options.
  • Negotiated vehicle prices and secure financing for customers.
  • Completed registration paperwork and sales documentation.
  • Contact person: Mo Mostafa (909)-297-6093

Education

Associate of Arts - Law Enforcement Investigation And Interviewing

Law & Politic School of Tianjin
China
09.1984

Skills

  • Upselling strategies
  • Aftermarket products
  • Relationship building
  • Persuasive communication style
  • Negotiations strength
  • Financing knowledge
  • Team collaboration
  • Bilingual Language (English/Chinese)

Timeline

Sales Manager

Mercdes Benz of Anaheim
02.2022 - 03.2024

Realtor/Loan Officer

A+ Realty & Mortgage
01.2020 - 02.2022

Sales Manager

Penske Mercedes Benz Of West Covina
02.2016 - 02.2019

Closer

Penske Mercedes-Benz Of West Covina
05.2014 - 02.2016

Finance Manager

Penske Mercedes Benz Of West Covina
09.2006 - 05.2014

New/Used Car Salesman

Penske Mercedes-Benz Of West Covina
06.2004 - 09.2006

New/Used Car Salesman

Penske Honda Of Ontario
03.2001 - 05.2004

New/Used Car Salesman

Claremont Toyota
10.1999 - 02.2001

Associate of Arts - Law Enforcement Investigation And Interviewing

Law & Politic School of Tianjin
Danny Hao