Danny Iluobe
Olive Branch,MS
Summary
Experienced Senior Management proficient in managing Distribution/logistics operations with exceptional team supervision, project coordination and analytical problem-solving skills. Optimizes resource use to achieve challenging targets. Diplomatic in resolving disputes and coordinating diverse teams.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Director of Operations
Bluemoone
02.2021 - Current
- Led and managed day-to-day operations of high-volume retail online store, overseeing all aspects of inventory management, order fulfillment, and customer service
- Implemented strategic initiatives to optimize operational efficiency, resulting in a 20% increase in order processing speed and a 15% reduction in fulfillment costs
- Developed and monitored key performance indicators (KPIs) to track and evaluate operational performance, including order accuracy, on-time delivery, and customer satisfaction
- Collaborated with cross-functional teams to streamline processes, resulting in a 20% increase in efficiency, improved workflows, and enhanced overall customer experience, leading to a 15% rise in customer satisfaction ratings
- Managed vendor and supplier relationships, negotiating favorable terms that resulted in a 15% reduction in procurement costs and a 10% increase in profitability, while ensuring the timely delivery of goods and services.
Operations Manager - Quality Control (PZ)
Williams Sonoma
10.2021 - 12.2023
- Led, mentored, and supervised a 4-person management team and 175+ hourly associates for Picking, Packing, Quality Control and Shipping Departments
- Exceeded quarterly production targets by 15% on average
- Implemented efficiency measures resulting in a 20% reduction in production costs
- Achieved 98% order fulfillment rate, surpassing company benchmarks
- Reduced workplace accidents by 30% through safety training programs
- Ensured full compliance with OSHA regulations through regular safety audits
- Implemented quality control measures, decreasing product defects by 25%
- Reduced absenteeism by 20% through proactive attendance policy
- Received positive feedback for consistently high performance from supervisors and peers.
Senior Operations Manager
FedEx Express
07.2019 - 10.2021
- Effectively managed a team of 300 hourly employees and 10 supervisors in a 500K-square-foot packaging facility, sorting over one million packages daily
- Increased Service Level YTD by 12.4% over the prior year
- Oversaw and improved the efficiency of $2 million operational budget, leading to a 15% decrease in costs and a 17% rise in revenue
- Developed and sustained partnerships with crucial vendors and suppliers, leading to a 19% decrease in supply chain expenses and enhanced delivery timelines.
Sr. Operations Manager
FedEx Express
03.2016 - 07.2019
- Led team of 150 warehouse associates and 5 supervisors in the efficient operation of 200K sq package shipping facility, ensuring timely and accurate processing of shipments
- Implemented process improvements to streamline operations and reduce costs, resulting in a 20% increase in productivity and a 20% reduction in expenses
- Developed and nurtured relationships with key stakeholders, including customers and vendors, resulting in a 20% increase in repeat business and a 15% improvement in customer satisfaction ratings, ensuring seamless operations and enhanced customer experiences
- Monitored key performance indicators (KPIs) to track performance against goals, resulting in 10% increase in productivity and 15% improvement in efficiency, while implementing corrective actions as needed to achieve targets
- Conducted bi-monthly safety training sessions, achieving a 25% decrease in workplace accidents and injuries, and ensuring staff compliance with safety regulations and company policies
- Collaborated with cross-functional teams to identify opportunities for operational improvement and drive continuous process optimization.
Operations Analyst
FedEx Express
02.2009 - 03.2016
- Conducted in-depth analysis of operational processes and identified areas for improvement, resulting in a 15% increase in productivity and a 10% reduction in costs
- Developed and maintained dashboards and reports to track key performance indicators (KPIs) and provide insights to management for strategic decision-making
- Utilized data modeling techniques and advanced Excel skills to create models, charts, and graphs that effectively communicate complex data sets to business stakeholders
- Ensured the accuracy, completeness, and consistency of data by implementing quality control measures and data validation techniques
- Collaborated with various teams such as inventory control, inventory management, and warehouse management to gather data, understand requirements, and develop solutions for operational challenges
Education
M.S. Information Technology -
American Intercontinental University
Schaumburg, IL01.2018
B.S. Operations Management -
University Of Phoenix
Tempe, AZ01.2016
Skills
- Process Improvements
- Leadership training
- Risk Mitigation
- Operations Oversight
- Strategic planning and execution
- Strategic Planning
- Performance Analysis
- Quality Assurance
- Cost Control
- Business Management
- Data Management
- Performance Improvements
- Problem-Solving
- P&L Administration
- Operational Efficiency
Websites
Accomplishments
- Implemented new inventory system: cut stockouts by 50%, boosted turnover by 30%.
- Renegotiated contracts: slashed procurement costs by 15% in 6 months.
- Expanded distribution: 25% more market reach, $2M added revenue in 1 year.
Certification
- Quality Driven Management (QDM)
- Project Management Professional, ID2933932
- CompTIA Security+, COMP001021330367
- CompTIA Security Analyst+, COMP001021330367
- Six Sigma Green Belt, 821981
Timeline
Operations Manager - Quality Control (PZ)
Williams Sonoma
10.2021 - 12.2023
Director of Operations
Bluemoone
02.2021 - Current
Senior Operations Manager
FedEx Express
07.2019 - 10.2021
Sr. Operations Manager
FedEx Express
03.2016 - 07.2019
Operations Analyst
FedEx Express
02.2009 - 03.2016
M.S. Information Technology -
American Intercontinental University
B.S. Operations Management -
University Of Phoenix