DANNY JOMAA
Dearborn Heights
Summary
As professional advisor, deeply committed to delivering actionable insights and fostering collaborative environments. Extensive experience in strategic planning and conflict resolution ensures impactful contributions to team success. Known for adaptability and results-driven approach, excelling in problem-solving and relationship management.
Overview
9
9
years of professional experience
Work History
Senior Service Support Advisor
Rivian
Plymouth, MI
04.2023 - Current
- Developed strategic initiatives to enhance customer engagement and product awareness.
- Collaborated with cross-functional teams to streamline operational processes and improve efficiency.
- Mentored junior staff on best practices, fostering a culture of continuous improvement.
- Analyzed market trends to inform product development and strategic direction.
- Maintained up-to-date knowledge on industry trends and regulations, ensuring accurate advice was provided to clients at all times.
Senior Underwriter
NFM Lending Inc
Charlotte, NC
09.2021 - 04.2023
- Reviewing and verifying loan applications and supporting documentation
- Ensuring compliance with regulatory standards, company policies and guidelines
- Documenting and effectively communicating reasons for the approval or rejection of loans
- Openly communicating with all departments ensuring a smooth process
Team Lead, Senior Underwriter
United Wholesale Mortgage
Pontiac, MI
07.2019 - 09.2021
- Completing 20 new underwrites per week while maintaining leadership responsibilities
- Completing escalation requests, second-looks, and audits on over 50 files per day to ensure loan quality and client service standards are being met
- Analyzing daily productivity reports to determine productivity trends and strengths/opportunities of my underwriters
- Leading a team of 12 Conventional/Government cross-trained underwriters
- Helping each of my 12 underwriters perform at the highest level by implementing a specific game plan tailored to the underwriter’s needs
- Performing weekly check-ins with top accounts to receive feedback on how my team is performing, and what changes can be made to better accommodate them through the underwriting process
Mortgage Loan Originator
Quicken Loans Inc
Detroit, MI
12.2016 - 07.2019
- Developed business relationships with realtors to maximize potential clients and leads in pipeline
- Financially educated clients of alternative programs during selection process to help reach their financial goals best suited for their income
- Maintained a clean and organized book of business while managing hundreds of client profiles simultaneously
- Collected and analyzed relevant client information of everything coming in and out of the household including financial status, credit history, financial statements, income, assets, investments, debts, and properties
Education
High School Diploma -
Dearborn High School
Dearborn, MI06-2010
Skills
- Work Ethic: Working on both ends of the spectrum as a Loan Originator and Underwriter I've learned over the years that the most important part of success in this business is one's effort towards their personal and professional goals My work ethic drove me to be one of the highest producers in my company
- Leadership: Able to motivate team members, encouraging competition in order to grow and learn together I'm decisive, quick on my feet, and have a firm handling on unpredictable situations professionally, and in an ethical manner
- Communication: Whether speaking internally or externally to clients, communication is one of my strongest suits as a person Identifying needs, and defusing tough situations to find solutions is what I excel at In the mortgage industry time is money, and I believe one of the most important attributes one can have is being a high level communicator
- Analytical thinking
- Time management
- Critical thinking
- Written communication
LANGUAGES
Arabic: Native
Timeline
Senior Service Support Advisor
Rivian
04.2023 - Current
Senior Underwriter
NFM Lending Inc
09.2021 - 04.2023
Team Lead, Senior Underwriter
United Wholesale Mortgage
07.2019 - 09.2021
Mortgage Loan Originator
Quicken Loans Inc
12.2016 - 07.2019
High School Diploma -
Dearborn High School