Results-driven Senior Lease Administrator with 17 years of expertise in rent collection, customer service, lease abstracting, and account reconciliation. Proven ability to streamline processes and enhance operational efficiency.
Work History
Senior Lease Administrator
17 Years 5 Months
Colliers International | 03.2009 - Current
Coordinated tenant communications, addressing inquiries and resolving issues promptly.
Maintain accurate and up-to-date lease data within Yardi software.
Reviewed, analyzed and abstracted lease agreements for accuracy and adherence to policies.
Reduced late payments by closely monitoring rent collections and promptly addressing delinquencies by working closely with Property Managers.
Enhanced lease administration efficiency by streamlining processes and implementing new software tools.
Collected rent and tracked tenant payments and information in Yardi software.
Prepare and complete Common Area Maintenance, Tax & Insurance Reconciliations.
Perform utility billings and other tenant chargebacks.
Review and validate operating expense recoveries.
Calculate CPI increases and ensure correct application to tenant accounts.
Support financial accuracy and audit readiness.
Complete tenant estoppels.
Calculate and bill percentage rent based on reported gross sales.
Collect and track Certificates of Insurance for all tenants.
Perform revenue input for budgets.
Track and manage key lease dates, including renewals, expirations and rent adjustments.