Anita Meregildo
Fort Worth,TX
Summary
Dynamic Lease up Property Manager with a proven track record at CAF Management, enhancing tenant satisfaction and occupancy rates. Skilled in Property Management and fostering exceptional tenant relations. Excelled in staff leadership and strategic marketing, significantly improving community engagement and operational efficiency. Expert in Yardi and Microsoft Excel, driving data-driven decisions for business growth.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Lease up Property Manager
Nicholas Organ Donor Foundation
08.2023 - Current
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
- Fostered a sense of community among residents through well-planned social events and activities that encouraged interaction amongst neighbors.
- Generated leads for sales and rental properties through cold calls and referrals.
- Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments.
Lease up Property Manager
Western Wealth Communities
03.2021 - 07.2023
- Managed day to day operations of the property including resident satisfaction and retention lease administration, rent collection and delinquency.
- Responsible for meeting client expectations and providing excellent customer service experiences.
- Responsible for executing the strategic marketing plan to attract and retain residents.
- Manage the property and associate safety records, property loss claims, and risk Management initiatives.
- Created a climate in which associates want to do their best by leading and communicating a shared vision with the associates and providing coaching and development.
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
- Kept accurate records of all resident and tenant correspondence.
- Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
- Processed applications efficiently by conducting thorough background checks and verifying references to select qualified tenants.
- Trained new hires on company policies, procedures, software applications and industry best practices-leading them towards successful job performance.
- Developed annual operating budgets and forecasts, as well as sales and marketing plans.
- Prepared detailed reports on property performance metrics for monthly review meetings with senior management team members.
- Complied with safe housing requirements and contractual obligations by resolving tenant issues and service needs.
Lease up Property Manager
CAF Management
05.2018 - 03.2021
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Provided ongoing training opportunities for staff, promoting professional growth and fostering a cohesive team environment.
- Established strong relationships with local authorities, ensuring prompt attention to code violations or other regulatory matters affecting the property''s operations.
- Updated property management software regularly to optimize efficiency in daily operations such as scheduling maintenance tasks or tracking rent payments received from tenants.
- Collected, completed, and processed lease applications.
- Built strong relationships with clients through exceptional customer service, resulting in increased lease renewals.
- Developed marketing strategies to attract new tenants, ultimately improving occupancy rates.
- Trained leasing professionals on regulatory requirements, company policies, and office procedures.
Property Manager
Atlantic Pacific Management
03.2014 - 04.2018
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Mentored team members to enhance professional development and accountability in workplace.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Managed senior-level personnel working in marketing and sales capacities.
Education
Bachelor Of Arts - Real Estate
University of Texas
TX05.2006
Skills
- Property Management
- Payment Collection
- Property Inspections
- Customer service-focused
- Lease Renewals
- Rent collection
- Exceptional oral and written communication skills
- Tenant relations
- Staff Management
- Leasing and sales
- Eviction Procedures
- Administrative Support
- Fair housing mandates
- Tenant and eviction laws
- Financial budgeting and reporting
- Marketing and Advertising
- Preparing property agreements
- Relationship Building
- Yardi , Onesite, Rent cafe, Onsite, Real Page
- Microsoft , Excel
Languages
English, Spanish , Arabic , Portuguese, French
Full Professional
Certification
(CPM) Certified Property Manager
Timeline
Lease up Property Manager
Nicholas Organ Donor Foundation
08.2023 - Current
Lease up Property Manager
Western Wealth Communities
03.2021 - 07.2023
Lease up Property Manager
CAF Management
05.2018 - 03.2021
Property Manager
Atlantic Pacific Management
03.2014 - 04.2018
Bachelor Of Arts - Real Estate
University of Texas