Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
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Danny Luna

Brooklyn,NY

Summary

Dedicated and reliable person with an ability to work in fast-paced environments. Expertise in multitasking, time management, and problem solving, ensuring high quality service and customer satisfaction.

Overview

5
5
years of professional experience

Work History

Ice Cream Scooper

Van Leeuwen Ice Cream
Brooklyn, NY
08.2021 - 01.2025

Prepared ice cream orders and other menu items. Managed POS register to complete customer transactions. Maintained store cleanliness and organization of the work area. Assisted with opening and closing inventory management, and restocking supplies as needed. Provided excellent customer service, answered questions about flavors or menu items in a knowledgeable manner.

In-Store Shopper

Whole Foods
Manhattan, New York
03.2020 - 08.2020

Processed customers' online orders and packed products to be delivered to their homes. Assisted customers in selecting desired merchandise and provided product knowledge. Suggested comparable products to replace out of stock items.

Managed multiple orders simultaneously while maintaining high standards of service. Provided excellent customer service by responding to inquiries quickly.

Education

Bachelor of Science - Computer Science

CUNY Queens College
Queens, NY

Skills

  • Time management
  • Customer service
  • Multitasking Abilities
  • Attention to detail
  • Flexible and adaptable
  • Bilingual
  • Team collaboration

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Accomplishments

  • NYC History Day Award (2018)

Timeline

Ice Cream Scooper

Van Leeuwen Ice Cream
08.2021 - 01.2025

In-Store Shopper

Whole Foods
03.2020 - 08.2020

Bachelor of Science - Computer Science

CUNY Queens College