Danny Mendoza
Santa Clara,CA
Summary
Senior Service Technician with extensive experience in maintenance operations for large communities. Proven expertise in coaching technicians, overseeing vendors, and ensuring safety compliance while efficiently managing high-volume maintenance requests. Strong proficiency in HVAC, plumbing, electrical systems, and appliance repair, complemented by EPA 608 Universal Certification. Committed to delivering exceptional service and fostering a culture of excellence within maintenance teams.
Overview
5
5
years of professional experience
Work History
Senior Service Technician
Irvine Company Apartment Communities
01.2026 - Current
- Diagnosed and repaired HVAC systems to ensure optimal performance and tenant satisfaction.
- Conducted regular inspections of building systems, identifying maintenance needs proactively.
- Trained new technicians on equipment handling and maintenance protocols to enhance team capabilities.
- Knowledge in Salesforce, Coupa, and HappyCo
Service Technician II
Irvine Company
08.2023 - Current
- Diagnose and resolve appliance, plumbing, electrical, general maintenance and HVAC maintenance requests.
- Ensure KPI expectations with the efficient completion of maintenance requests and unit turnovers.
- Complete service requests with a strong first-time fix rate.
- Facilitate positive resident interactions by communicating timelines, expectations, and repair outcomes clearly and professionally.
Roving Service Technician
Urban Coast Properties
02.2022 - 01.2023
- Completed preventive maintenance and emergency repairs across multiple properties, acting as the primary on-site technician.
- Maintained accurate records of materials and labor for project and budget tracking.
- Identified hazards and repair priorities during property inspections.
Education
Connecting Waters High School
San Joaquin Delta College
Skills
- EPA 608 Universal Certified
- Salesforce
- HappyCo
- Coupa
- Spanish
Timeline
Senior Service Technician
Irvine Company Apartment Communities
01.2026 - Current
Service Technician II
Irvine Company
08.2023 - Current
Roving Service Technician
Urban Coast Properties
02.2022 - 01.2023
San Joaquin Delta College
Connecting Waters High School