Danny Ruiz
New Rochelle,NY
Summary
At Churchill Linen, I excelled in enhancing customer satisfaction and maintaining strong relationships through effective route service deliveries. Demonstrating a strong work ethic and safe driving practices, I navigated challenging conditions to ensure on-time delivery, achieving high customer satisfaction levels. My skills in client relations and route planning were pivotal in representing the company positively.
Overview
13
13
years of professional experience
Work History
Route Service Representative
Churchill Linen
7 Evans St, Brockton, MA 02302
04.2011 - Current
- Enhanced customer satisfaction by providing timely and efficient route service deliveries.
- Maintained strong relationships with customers through effective communication and problem-solving skills.
- Handled customer concerns and issues by answering questions and escalating major problems to supervisor.
- Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
- Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
- Organized delivery paperwork including invoices, manifests, and proof of delivery documents for accurate record keeping.
- Provided exceptional customer service through clear communication, professionalism, and courtesy at each delivery stop.
Education
New Rochelle High School
New Rochelle, NY06.2003
Skills
- Safe Driving Practices
- Route Planning
- Policies and procedures implementation
- Client Relations
- Strong Work Ethic
- Heavy Lifting Experience
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Route Service Representative
Churchill Linen
04.2011 - Current
New Rochelle High School