Danny Tieu
Dorchester,MA
Summary
Have been in the mortgage industry for about 8 years. Have a broad knowledge in conventional conforming and nonconforming, jumbo, government, and state bond loan programs.
Hardworking employee who is great with multitasking and time management abilities. Attentive lending officer with background in assessing credit history data and finding appropriate solutions perfect for customer needs. Ready for new position where loan evaluation background can be best utilized.
Overview
8
8
years of professional experience
Work History
Community Lending Officer
Bank of America
Boston, MA
01.2022 - Current
- Provided guidance concerning preparation of personal financial statements required by lenders.
- Responded promptly to inquiries from current and prospective customers about loan products.
- Identified areas where process improvements could be implemented resulting in increased efficiency or cost savings.
- Ensured compliance with all applicable laws and regulations pertaining to lending operations.
- Attended seminars and workshops related to lending practices, regulations, trends.
- Developed and maintained relationship with borrowers to ensure successful loan origination.
Mortgage Development Officer
Santander Bank
Dorchester, MA
09.2016 - 12.2021
- Assessed financial means and desires of each client in order to set up appropriate mortgage packages.
- Developed relationships with real estate agents, builders and other referral sources in order to generate business leads.
- Attended industry events and seminars in order to stay ahead of changes in mortgage banking industry.
- Participated in team meetings, trainings conducted by management staff regarding updates on products, services offered by Santander.
- Identified valuable solutions for customers with credit problems.
Personal Banking Representative II
Santander Bank
Boston
02.2016 - 03.2018
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Described promotional offers and used persuasive sales techniques to upsell services and convince clients to apply for additional banking services.
- Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
- Approached prospective clients through emails and cold calling to consistently meet sales targets.
Premier Banker
Santander Bank
Dorchester, MA
03.2016 - 09.2016
- Created strategic financial solutions to suit individualized client needs.
- Identified potential sales opportunities for additional services such as investments, mortgages, loans and other products.
- Ensured compliance with internal policies and procedures as well as applicable regulations.
- Provided high-level customer service to clients, ensuring their satisfaction with all banking transactions.
- Assisted in developing marketing strategies to increase client base through referrals or cross-selling efforts.
- Met or exceeded sales goals by promoting bank products and services in customer interactions.
- Drove branch sales and portfolio growth by recommending various financial products to prospective customers.
Education
Bachelor of Science - Accounting
University of Massachusetts Boston, College of Management
100 Morrissey Blvd, Boston MA 0212505.2012
Skills
- Documentation Review
- Cash Flow analysis
- Loan Underwriting
- Credit analysis
- Financial Assessment
- Income Evaluation
- Automated Underwriting System (AUS)
- Time Management
Timeline
Community Lending Officer
Bank of America
01.2022 - Current
Mortgage Development Officer
Santander Bank
09.2016 - 12.2021
Premier Banker
Santander Bank
03.2016 - 09.2016
Personal Banking Representative II
Santander Bank
02.2016 - 03.2018
Bachelor of Science - Accounting
University of Massachusetts Boston, College of Management