SILVIA RUYLE
Ashland
Summary
Offering solid foundation in financial principles and strong commitment to learning and developing within financial environment. Brings keen ability to analyze financial data and manage documentation efficiently. Ready to use and develop analytical skills and financial acumen in [Desired Position] role. Proven ability to assess creditworthiness, manage financial documentation, and provide exceptional customer service in financial environment. Developed skills include strong analytical abilities and meticulous attention to detail. Seeking to leverage these strengths while transitioning into new field to bring value and drive success. Energetic and detail-oriented professional with deep understanding of financial principles and strong analytical skills. Proficient in assessing creditworthiness and managing financial documentation, ensuring compliance with regulatory standards. Committed to facilitating customer satisfaction and contributing to success of financial institutions.
Overview
7
7
years of professional experience
1
1
Certification
Work History
BILINGUAL LENDING LOAN OFFICER
NORTHWEST COMMUNITY CREDIT UNION
03.2023 - Current
- Assisted clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.
- Maintained strict confidentiality of bank records and client information.
- Submitted loan applications to underwriter for verification and recommendations.
- Delivered exceptional customer service by promptly addressing client concerns and resolving issues as they arose during the lending process.
- Assist member with translating documents and rates for spanish speaking members and explaining benefits before signing loans.
Bookkeeping Assistant
VALLEY INVESTMENTS
11.2021 - 02.2023
- Managed invoices, payments and deposits, maintaining accurate expenditure records.
- Maintained inventory of office supplies and placed orders.
- Supported month-end closing activities, such as reconciling bank statements and adjusting journal entries, for accurate financial reporting purposes.
- Reconciled bank statements and credit card accounts for accuracy and completeness.
- Assisted in timely invoicing for clients, ensuring prompt payments and positive cash flow.
- Maintained strict confidentiality with sensitive financial information, upholding ethical standards in all professional interactions.
PERSONAL BANKER
PEOPLE'S BANK OF COMMERCE
06.2020 - 08.2021
- Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Maintained compliance with bank policies and regulations while executing various financial transactions for customers.
- Generated new business by conducting thorough financial needs assessments and offering tailored products to clients.
- Delivered comprehensive financial advice, strengthening client relationships and promoting long-term loyalty.
VAULT TELLER
US BANK
06.2017 - 06.2020
- Trained new tellers in processes and procedures for financial institution, answering questions and providing guidance.
- Properly processed deposits, withdrawals and payments for average of [Number] customers daily.
- Managed high volumes of cash movement accurately, supporting the ongoing operation of the branch effectively.
- Greeted and welcomed customers with courteous and professional approach to drive prompt, accurate and efficient transactions.
Education
No Degree - NURSING
Western New Mexico University
Silver City, NM06.2004
Skills
- Database management
- Documentation review
- Relationship building and management
- Financial advising
- Bilingual Services
Certification
NMLS #2652794
Languages
Spanish
Full Professional
Timeline
BILINGUAL LENDING LOAN OFFICER
NORTHWEST COMMUNITY CREDIT UNION
03.2023 - Current
Bookkeeping Assistant
VALLEY INVESTMENTS
11.2021 - 02.2023
PERSONAL BANKER
PEOPLE'S BANK OF COMMERCE
06.2020 - 08.2021
VAULT TELLER
US BANK
06.2017 - 06.2020
No Degree - NURSING
Western New Mexico University
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