Danny Ray Watson III
Knoxville,TN
Summary
Versatile and highly skilled professional with a strong background in bartending, management, and sales. With years of experience providing excellent customer service, managing teams, and driving sales growth, I excel at creating memorable experiences and building loyal client relationships. Known for my ability to lead under pressure, develop staff, and consistently exceed sales goals. Whether behind the bar, managing operations, or driving revenue, I bring energy, leadership, and a customer-first mentality to everything I do.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Manager, Bar Team Lead.
Bridgewater Management Corporation
Knoxville, USA
11.2023 - Current
- Oversaw daily operations of the bar, managing a team of staff members to ensure exceptional customer service and smooth workflow during peak hours
- Developed a new training program for staff which enhanced their product knowledge and service skills, resulting in an increase in customer satisfaction.
- Streamlined inventory management
- Collaborated with the marketing team to launch specials and events
- Coordinated events for the bar
- Insured all staff members clocked in on time
- Establish relationships with food vendors, and clientele
- Demonstrated excellent network and relationship building with both external and internal customers.
Lead Server & Bartender
Melting Pot Knoxville
Knoxville, US
08.2021 - 06.2024
- Engaged with customers in a friendly and professional manner, delivering exceptional service and ensuring a positive dining experience
- Managed multiple tables simultaneously, taking orders accurately and efficiently to provide timely service
- Prepared and served various cocktails and beverages with precision and attention to detail, enhancing the overall dining experience for guests
- Collaborated with kitchen staff to relay customer preferences and dietary restrictions, ensuring seamless communication and a smooth dining service
Education
High School Diploma -
Powell High School
Knoxville, US12-2016
Skills
- Training Program Development
- Operational Management
- Marketing Collaboration
- Leadership
- Customer Focus
- Team Management
- Adaptability
- Entertainment
- Hardworking
- Crafting cocktails
- Cooking
- Interpersonal communication
- Computer literacy
- Empathy
Hobbies and Interests
- Entertainment
- Hardworking
- Travel
- Crafting cocktails
- Cooking
- Feeling the music
- Every kind of sport
References
- TARA DAVIS, Melting Pot Knoxville, Assistant General Manager, 865-679-9682, tjd37865@gmail.com
- SARAH HILL, Frank & George's, Bar Manager/Direct Supervisor, 585-857-8806, SARAH@MARBLECITYMARKET.COM
- CARLA ARBOGAST, MSIE, DIRECTOR, Center for Advanced Systems, Research and Education, Industrial and Systems Engineering, 865-974-9965, carbohal@utk.edu
Certification
- ABC certified
- CPR
References
References available upon request.
Timeline
Customer Service Manager, Bar Team Lead.
Bridgewater Management Corporation
11.2023 - Current
Lead Server & Bartender
Melting Pot Knoxville
08.2021 - 06.2024
High School Diploma -
Powell High School