Daniel Furtado
Grimes
Summary
Personable medical professional skilled in building meaningful connections with patients and colleagues. Adaptable in high-stress situations, while maintaining a professional and positive attitude. Committed to continuous learning and supporting the company's goals.
Overview
6
6
years of professional experience
Work History
Ophthalmic Scribe
Wolfe Eye Clinic
West Des Moines
06.2022 - Current
- Transcribed physician and patient interactions to ensure comprehensive medical documentation.
- Developed treatment plans in collaboration with supervising physicians.
- Educated patients on preventive care, treatment plans, and medication options.
- Managed electronic health records, ensuring accuracy of patient information.
- Assisted in surgical procedures while maintaining patient safety and efficiency.
- Worked with insurance companies to provide coverage for medications and procedures/surgeries through prior authorizations.
- Completed coding and billing for patient visits and surgeries.
- Communicated test results and diagnoses to patients clearly and compassionately.
- Filed Family and Medical Leave Act (FMLA) documentation to ensure compliance with legal and organizational standards.
- Coordinated patient appointments, follow-up visits, and rescheduling efficiently.
- Trained new staff on scribing procedures as well as other job functions.
- Performed basic vision tests such as visual acuity testing using a Snellen chart.
- Determined correct ICD-10 and CPT codes for use in medical record.
- Prioritized and managed multiple tasks simultaneously in a high-pressure environment.
- Proven ability to adjust to shifting job functions on a daily basis, collaborating across multiple teams, and providing support for various workplace needs beyond primary job duties.
Shift Manager
Firehouse Subs
Ames and Clive
07.2019 - 04.2022
- Supervised daily operations and ensured compliance with health and safety standards.
- Trained and mentored new team members on service protocols and menu items.
- Coordinated staff schedules to maintain optimal coverage during peak hours.
- Managed inventory levels and placed orders for food and supplies as needed.
- Resolved customer complaints by providing effective solutions and maintaining satisfaction.
- Managed daily cash intake by balancing registers and taking deposits to the bank.
- Helped employees accomplish tasks during peak periods.
- Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
Education
GED -
Des Moines Area Community College
Ankeny, IA06-2020
Skills
- Electronic health records
- Medical coding
- Prior authorizations
- Patient education
- Surgical assistance
- Task prioritization
- Staff training
- ICD-10 coding
- Computer literacy proficiency (Microsoft Teams, Excel, and Word)
References
References available upon request.
Timeline
Ophthalmic Scribe
Wolfe Eye Clinic
06.2022 - Current
Shift Manager
Firehouse Subs
07.2019 - 04.2022
GED -
Des Moines Area Community College
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