DANTÉ BZDUCH
Oviedo
Summary
University of South Florida graduate with Criminology background and hundreds of classroom hours learning how to analyze data. Enthusiastic, initiative-taking with proven leadership capabilities, who likes to take initiative and seek out new challenges. I am seeking to leverage my knowledge and to find a career with which I can grow.
Overview
6
6
years of professional experience
Work History
Server
Acropolis Greek Taverna
11.2023 - Current
- Serving guests with respect and kindness in an upscale environment
- Timely care and professional interactions
- Multitasking effectively while maintaining quality service
- Managing food preparation and quality assurance along with punctual deliveries
Seafood Clerk
Publix
06.2023 - 01.2024
- Maintaining Publix's high quality customer service while managing the upkeep of the whole seafood sub-department
- Cleaning and sanitizing large metal equipment
- Filleting and skinning fish
- Working later at night to organize store shelves
Lead Host/Server/Trainer
Mr and Mrs Crab
03.2021 - 05.2023
- Extensive customer interaction
- Responsible for greeting every guest, ensuring guest satisfaction, reporting issues to higher positions, problem and puzzle solving in order for best guest experience, etc
- Drove revenue and significantly increased customer satisfaction by having the 'go above and beyond' work ethic
- Managed the front desk of restaurant to ensure all hosts met restaurant standards
- Mentored and trained new employees as well as store managers
Crew Member/Shift Lead
Wendy's Corporation
08.2019 - 08.2020
- Diverse range of responsibilities from cooking to ensuring quality customer service
- Lead closing shifts that ended near 2 am ensuring all employees completed tasks
Education
Bachelor's Degree - Criminology
University of South Florida
12.2022
Skills
- Open minded
- Quick learning abilities
- Educated
- Tenacious
- Exceptional customer service
- Time management
- Positive influence
- Conflict resolution
- Client-Centric Approach
- Responsible
- Adaptable to change
- Relocation
- Resilient
- Always ready to learn
- Adaptive to diverse work environments
Timeline
Server
Acropolis Greek Taverna
11.2023 - Current
Seafood Clerk
Publix
06.2023 - 01.2024
Lead Host/Server/Trainer
Mr and Mrs Crab
03.2021 - 05.2023
Crew Member/Shift Lead
Wendy's Corporation
08.2019 - 08.2020
Bachelor's Degree - Criminology
University of South Florida
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