Lead daily operations in the Pack department, ensuring workflow efficiency and adherence to safety and quality standards.
Support associates by resolving real-time issues, answering questions, and maintaining a positive and productive work environment.
Collaborate with Area Managers and other Process Assistants to address bottlenecks, balance labor, and ensure shift readiness.
Worked varied hours to meet seasonal and business needs.
Amazon Associate
Amazon
08.2022 - 08.2024
Working in an efficient manner to meet company standards and customer expectations
Conducted one-on-one and group training sessions covering picking procedures, RF scanner usage, and inventory accuracy.
Certified and coached associates on safe and efficient use of Powered Industrial Trucks (PIT), ensuring full compliance with Amazon’s safety protocols.
Train and onboard new associates, promoting best practices in packaging, scanning, and workstation organization.
Kitchen Cook
Pilot Flying J Travel Center
04.2021 - 06.2022
Created identical dishes numerous times daily with consistent care, attention to detail, and quality
Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation
Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service
Maintained well-stocked stations with supplies and spices for maximum productivity
Kept kitchen clean and organized by performing daily maintenance tasks
Education
High School Diploma -
South Sutter Charter School
Skills
Workflow and process management in high-volume warehouse operations
Team leadership and floor support within Pick, and Pack, and Ship Dock departments
Strong communication and issue escalation across cross-functional teams
New hire onboarding, mentorship, and training
Experience with troubleshooting web apps, computers, and workstation tools
Experience with Microsoft Office Suite and internal Amazon systems
Basic scripting, automation, and problem-solving with open-source tools
Hobbies and Interests
Tinkering with microelectronics and embedded systems, including microcontrollers like STM32 and Arduino.
Exploring software tools and scripting for workflow automation and system optimization.
Passionate about additive manufacturing, including 3D printing, firmware configuration, and mechanical tuning.
Utilize CAD software or designing custom parts, enclosures, and assemblies.
Enjoy troubleshooting and modding hardware/software to extend functionality or improve efficiency.