Dante Dusauzay
Ocoee,Florida
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities. Hardworking and passionate job seeker eager to secure entry-level position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
Work History
Relationship Advisor
Additions Financial Credit Union
Winter Garden, Florida
04.2025 - Current
- Assisted members with account inquiries and transactions.
- Resolved member concerns through active listening and problem-solving.
- Advised members on best practices for credit management and savings plans.
- Collaborated with colleagues from various departments in order to provide the best possible service experience for customers.
- Maintained up-to-date knowledge of applicable laws, regulations, policies and procedures related to banking operations.
- Educated clients on financial products and services available.
Customer Service Representative- Front Desk
Publix
Winter Garden, Florida
03.2024 - 03.2025
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Identified opportunities for upselling additional products or services based on customer needs.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Conferred with customers by telephone or in person to provide information about products or services and take orders.
- Developed strong relationships with customers by providing personalized assistance and support.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Answered customer inquiries and provided accurate information regarding products and services.
Seasonal Sales Associate
Old Navy, Gap
Winter Garden, FL
11.2023 - 01.2024
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Assessed customer needs to provide assistance and information on product features.
Food Service Assistant
Propagate Social House
Apopka, FL
08.2023 - 10.2023
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
- Completed opening, closing and shift change tasks by following company guidelines.
- Took orders, prepared foods and processed payments in full-service establishment.
- Operated cash register to process cash, check and credit card transactions.
- Performed variety of duties related to food service.
- Coordinated guest relations to boost satisfaction and brand loyalty.
- Maintained professional demeanor during interactions with customers and co-workers.
Seasonal Customer Care Rep
Reliant Car Rental Services
- Summers of 2019, 2021, 2022
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Interacted with customers to provide and process information in response to inquiries, concerns and requests about services and vwhicles.
- Recommended potential vehicles or services after analyzing customer needs.
Education
High School Diploma -
West Oaks Academy
Ocoee, FL05.2023
Ocoee High School
Ocoee, FL12.2022
Skills
- Active Listening
- Critical Thinking
- Customer Service
- Problem-Solving Ability
- System Implementation
- Customer Relations
- Relationship Building
Affiliations
- 2016-Modern Woodmen Fraternal Financial Award- 2nd Place- Public speaking
Timeline
Relationship Advisor
Additions Financial Credit Union
04.2025 - Current
Customer Service Representative- Front Desk
Publix
03.2024 - 03.2025
Seasonal Sales Associate
Old Navy, Gap
11.2023 - 01.2024
Food Service Assistant
Propagate Social House
08.2023 - 10.2023
Seasonal Customer Care Rep
Reliant Car Rental Services
High School Diploma -
West Oaks Academy
Ocoee High School