Dante Gassaway
Murfreesboro,TN
Summary
Highly motivated and aspiring technologist with a strong passion for cybersecurity and help desk support. Devoted the last decade to immersive learning in technology, focusing on enhancing data transfer processes while mitigating risks. Eager for an opportunity to apply acquired skills and knowledge in a dynamic environment, contributing to the security and efficiency of technology systems.
Overview
11
11
years of professional experience
Work History
Warehouse Associate
Ingram Content Group
10.2023 - Current
- Execute precise and timely fulfillment of customer orders, adhering to strict quality standards and delivery schedules
- Collaborate seamlessly with team members to streamline workflow processes and ensure optimal efficiency in order processing and shipment
- Demonstrate meticulous attention to detail in selecting and packaging items, guaranteeing accurate order fulfillment and customer satisfaction.
Materials Handling Specialist
Alorica
06.2022 - 08.2023
- Demonstrated expertise in safely operating forklifts to facilitate the movement of materials, unload trucks, and fulfill orders in a fast-paced warehouse environment
- Prioritized adherence to safety protocols to minimize risks and maintain a secure work environment while handling heavy machinery.
Customer Engagement Coordinator
Target
07.2021 - 06.2022
- Maintaining optimal store presentation by efficiently managing inventory and stocking products with keen attention to detail and organizational skills
- Delivering exceptional customer service by addressing guest inquiries, assisting with item location, and providing personalized product recommendations to enhance the overall shopping experience.
Independent Contractor
Amazon
04.2021 - 12.2021
- Executed timely and accurate deliveries of packages to customers, demonstrating reliability and commitment to meeting delivery deadlines
- Maintained professionalism and courtesy while interacting with customers, fostering positive relationships and enhancing brand reputation.
Overnight Receiving
Nissan Trading Corp
03.2017 - 04.2021
- Received, sorted, and organized shipments using Microsoft Excel, meticulously tracking inventory levels and ensuring accurate documentation of incoming and outgoing goods
- Collaborated with team members to unload shipments, inspect merchandise for damages, and efficiently distribute automotive products to designated storage areas.
Assistant Manager/Lube Technician
Smith Brothers Express Lube
07.2013 - 12.2020
- Provided exceptional customer service and sales support, engaging with clients to identify their vehicle maintenance needs and recommend appropriate services
- Demonstrated leadership skills by managing the service team in the absence of the manager, delegating tasks, and ensuring smooth operations of the lube center
- Conducted routine vehicle maintenance procedures with precision and attention to detail, contributing to the overall efficiency and quality of service delivery.
Education
Pivot Technology School
06.2022
Antioch High School
05.2003
Skills
- Cyber Security Fundamentals
- Customer Service
- Team Management
- Logistics
- Attention to Detail
- Problem-solving
- Familiarity with Mac OS, Linux OS, and Windows
- Ability to work well under pressure
- Proficient in Microsoft Office Suite
- Basic Virtual Machine knowledge
- Competent with computer hardware and software
Timeline
Warehouse Associate
Ingram Content Group
10.2023 - Current
Materials Handling Specialist
Alorica
06.2022 - 08.2023
Customer Engagement Coordinator
Target
07.2021 - 06.2022
Independent Contractor
Amazon
04.2021 - 12.2021
Overnight Receiving
Nissan Trading Corp
03.2017 - 04.2021
Assistant Manager/Lube Technician
Smith Brothers Express Lube
07.2013 - 12.2020
Pivot Technology School
Antioch High School