Retail specialist with over 10 years of experience in luxury and boutique environments. Committed to optimizing workflows to enhance and drive operational efficiency. Proven track record of exceeding targets and enhancing store performance.
Overview
11
11
years of professional experience
Work History
Stock Lead
Maxfield LA
Los Angeles, CA
06.2022 - Current
Oversaw BOH operations, ensuring adherence to organizational standards and optimizing daily operations through effective inventory audits and supply replenishment.
Developed, implemented, and taught new operational systems to enhance workflow and productivity, while continuously refining existing procedures.
Organized BOH space to enhance product accessibility, leading to increased selling opportunities and minimized product loss.
Utilized knowledge of store operations to proactively address and fulfill various store needs.
Stock Lead / E-Commerce Fulfillment
Zimmerann
NYC
08.2018 - 09.2021
Processed e-commerce orders, client consignments, and client phone orders; ensured quality checks, packing, and shipping were completed accurately to minimize errors.
Ensure correct store inventory through preparing and executing monthly cycle counts and quarterly Inventory counts, while always meeting or exceeding company standards.
Received and processed new merchandise promptly while keeping stockroom organized and accessible.
Maintained and replenished inventory levels for store supplies, ensuring consistent availability of shopping bags, sales receipts, tissue paper, and other essential items.
Assistant Manager
Baldwin Denim
NYC
06.2017 - 08.2018
Managed boutique store operations, supervising 10 employees to ensure efficient daily operations and high standards of service.
Scheduled, led, and coached sales team on operational procedures, customer service excellence, and strong product knowledge to drive team performance.
Directed daily operations as Manager on Duty, ensured exceptional customer experience, and created a welcoming work environment.
Implemented visual merchandising strategies to enhance product presentation.
Assisted in local event planning and implemented clientele-building strategies, enhancing brand awareness and fostering repeat business.