Dante Norris
Harrison Township,MI
Summary
Motivated and detail-oriented professional with experience in customs brokerage, logistics, and customer service across diverse industries. Skilled in data analysis, freight clearance, and operational efficiency. Currently pursuing education in cybersecurity to expand technical knowledge and prepare for roles in digital security and risk management.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Customs Brokerage Agent
United Parcel Service (UPS)
10.2022 - Current
- - Facilitate customs and border clearance for freight, trailers, and air shipments.
- - Perform high-volume data entry with precision to support international logistics.
- - Analyze data for compliance and efficiency in brokerage processes.
Assembly Line Operator / Backup Team Lead
Chrysler Automotive
06.2022 - 10.2022
- - Operated and monitored automotive assembly lines.
- - Performed part repairs and provided leadership support to team leads.
Customer Service Account Operations Agent
Concentrix / Coinbase
12.2021 - 01.2022
- -Managed inbound calls and supported users with cryptocurrency accounts.
- -Conducted data entry and account safety verification.
- -Remote work.
Customer Service Dispatcher / Receptionist
C&M Reliable Trucking
11.2019 - 02.2021
- - Scheduled shipments and documented load management operations.
- - Handled customer communications and logistics planning.
Line Operator / Inspector
Bridgewater Interiors
06.2016 - 05.2020
- - Operated assembly lines for automotive seating.
- - Conducted product analysis and repairs.
Customer Service Phone Agent (Real Estate)
Motor City Investment LLC
04.2018 - 03.2020
- - Researched and coordinated real estate investment opportunities.
- - Assisted with entry-level sales and property logistics.
Line Operator / Quality Inspector
Webasto Sunroofs
02.2015 - 01.2016
- - Built and installed sunroof motors and frames.
- - Ensured component quality and mechanical function.
Cell Operator
Syncreon Automotive
02.2013 - 08.2014
- - Managed sequencing quality for automotive part shipments.
- - Assisted in workflow organization for distribution teams.
Paint and Drywall Contractor
Perfect Image Painting
10.2011 - 01.2013
- - Provided renovation services for homes and businesses.
- - Utilized power tools and conducted site diagnostics.
Education
Cybersecurity Program
DeVry University
06.2026
Communications
Delta Community College
05.2014
Business Management
Saginaw Valley State University
01.2014
High School Diploma - undefined
Chandler Park Academy High School
06.2012
Skills
- - Customs and Freight Clearance
- - Data Entry and Analysis
- - Microsoft Office Suite (Word, Excel, PowerPoint)
- - Windows Operating System
- - Home Renovation & Power Tools
- - Logistics and Dispatch Coordination
- - Customer Relationship Management
Certification
- Customs Brokerage Certification
- Completed Customs Brokerage License | 2022-10 - 2023-04
Timeline
Customs Brokerage Agent
United Parcel Service (UPS)
10.2022 - Current
Assembly Line Operator / Backup Team Lead
Chrysler Automotive
06.2022 - 10.2022
Customer Service Account Operations Agent
Concentrix / Coinbase
12.2021 - 01.2022
Customer Service Dispatcher / Receptionist
C&M Reliable Trucking
11.2019 - 02.2021
Customer Service Phone Agent (Real Estate)
Motor City Investment LLC
04.2018 - 03.2020
Line Operator / Inspector
Bridgewater Interiors
06.2016 - 05.2020
Line Operator / Quality Inspector
Webasto Sunroofs
02.2015 - 01.2016
Cell Operator
Syncreon Automotive
02.2013 - 08.2014
Paint and Drywall Contractor
Perfect Image Painting
10.2011 - 01.2013
Communications
Delta Community College
Business Management
Saginaw Valley State University
High School Diploma - undefined
Chandler Park Academy High School
Cybersecurity Program
DeVry University