Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Dante Norris

Harrison Township,MI

Summary

Motivated and detail-oriented professional with experience in customs brokerage, logistics, and customer service across diverse industries. Skilled in data analysis, freight clearance, and operational efficiency. Currently pursuing education in cybersecurity to expand technical knowledge and prepare for roles in digital security and risk management.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Customs Brokerage Agent

United Parcel Service (UPS)
10.2022 - Current
  • - Facilitate customs and border clearance for freight, trailers, and air shipments.
  • - Perform high-volume data entry with precision to support international logistics.
  • - Analyze data for compliance and efficiency in brokerage processes.

Assembly Line Operator / Backup Team Lead

Chrysler Automotive
06.2022 - 10.2022
  • - Operated and monitored automotive assembly lines.
  • - Performed part repairs and provided leadership support to team leads.

Customer Service Account Operations Agent

Concentrix / Coinbase
12.2021 - 01.2022
  • -Managed inbound calls and supported users with cryptocurrency accounts.
  • -Conducted data entry and account safety verification.
  • -Remote work.

Customer Service Dispatcher / Receptionist

C&M Reliable Trucking
11.2019 - 02.2021
  • - Scheduled shipments and documented load management operations.
  • - Handled customer communications and logistics planning.

Line Operator / Inspector

Bridgewater Interiors
06.2016 - 05.2020
  • - Operated assembly lines for automotive seating.
  • - Conducted product analysis and repairs.

Customer Service Phone Agent (Real Estate)

Motor City Investment LLC
04.2018 - 03.2020
  • - Researched and coordinated real estate investment opportunities.
  • - Assisted with entry-level sales and property logistics.

Line Operator / Quality Inspector

Webasto Sunroofs
02.2015 - 01.2016
  • - Built and installed sunroof motors and frames.
  • - Ensured component quality and mechanical function.

Cell Operator

Syncreon Automotive
02.2013 - 08.2014
  • - Managed sequencing quality for automotive part shipments.
  • - Assisted in workflow organization for distribution teams.

Paint and Drywall Contractor

Perfect Image Painting
10.2011 - 01.2013
  • - Provided renovation services for homes and businesses.
  • - Utilized power tools and conducted site diagnostics.

Education

Cybersecurity Program

DeVry University
06.2026

Communications

Delta Community College
05.2014

Business Management

Saginaw Valley State University
01.2014

High School Diploma - undefined

Chandler Park Academy High School
06.2012

Skills

  • - Customs and Freight Clearance
  • - Data Entry and Analysis
  • - Microsoft Office Suite (Word, Excel, PowerPoint)
  • - Windows Operating System
  • - Home Renovation & Power Tools
  • - Logistics and Dispatch Coordination
  • - Customer Relationship Management

Certification

  • Customs Brokerage Certification
  • Completed Customs Brokerage License | 2022-10 - 2023-04

Timeline

Customs Brokerage Agent

United Parcel Service (UPS)
10.2022 - Current

Assembly Line Operator / Backup Team Lead

Chrysler Automotive
06.2022 - 10.2022

Customer Service Account Operations Agent

Concentrix / Coinbase
12.2021 - 01.2022

Customer Service Dispatcher / Receptionist

C&M Reliable Trucking
11.2019 - 02.2021

Customer Service Phone Agent (Real Estate)

Motor City Investment LLC
04.2018 - 03.2020

Line Operator / Inspector

Bridgewater Interiors
06.2016 - 05.2020

Line Operator / Quality Inspector

Webasto Sunroofs
02.2015 - 01.2016

Cell Operator

Syncreon Automotive
02.2013 - 08.2014

Paint and Drywall Contractor

Perfect Image Painting
10.2011 - 01.2013

Communications

Delta Community College

Business Management

Saginaw Valley State University

High School Diploma - undefined

Chandler Park Academy High School

Cybersecurity Program

DeVry University