Full-time employment as Business/Healthcare Analyst.
Seasoned Information Technology Analyst with extensive experience in the U. S. Healthcare Industry. Ex-Navy Corpsman and Pharmacy Technician.
Overview
43
43
years of professional experience
1
1
Certification
Work History
Client System Specialist III
San Mateo County Health IT/HIT-OPS
San Mateo, CA, US
01.2022 - 09.2025
Directly supported the Epic BOOST Team. Performed various Epic EHR system optimization tasks for peripherals: Zebra barcode scanners and label printers, Rovers, Topaz signature pads, HP document/multi-label printers, WoW pc, Capsules, Imprivata card readers, and various network devices and applications. Utilized the Epic Hyperspace functionality to assist customers having with Citrix and IP Address reservation issues; escalate to Epic Sherlock.
Participated in the recent pc refresh with the analysts from the HIT-DESKTOPS Team and the Computer World.
Performed plethora of admin and IT support tasks not limited to staff onboarding, reports preparation, and coordinating IT/Third Party Vendors meetings.
Provided application support for the Cerner-Xorian Clinicals, Gold-OAS, Data Management, Swisslog Rx, and massive data migration for legacy system ().
Liaison officer between the CHS, SMMC ISD, SMC Sheriff IT, Cerner-Oracle, and Swisslog on various technical and administrative matters.
Reason for Leaving: Limited duration employment completed.
Senior Business Analyst II
San Joaquin County Public Health Services
Stockton, CA, US
04.2021 - 10.2021
Assigned as the Application Analyst for the San Joaquin County Public Health Laboratory Department. Acted as primary Liaison between Third-party vendors, IT support, and local clients on various matters not limited to COVID technical issues and reporting requirements. Timely obtained the required system administrator’s certifications; then Introduced the Laboratory personnel to the new version of LIS in preparation for the scheduled implementation of the Orchard-Outreach system.
Reason for Leaving: proximity and personal safety.
Data Systems Analyst
Xorian Corporation
Sunnyvale, CA, US
03.2020 - 10.2020
One of the key players in developing and preparing the DDOR 2020 and GNA 2020 reports.
Participated in various team and project meetings.
Extracted the latest Forecasted and Peak Summary data sets from LoadSeer, CYME, and Excel.
Transformed extracted data and inserted into the designated GNA 2020 and DDOR 2020 report templates.
Collaborated with teammates and learned the methodologies for the Reliability report and “15/15” report.
Reason for Leaving: Project completed.
Data Analyst
ZeekTek
French Camp, CA, US
05.2019 - 12.2019
Extracted (ETL) data from Discern Analytics 2 database; transformed data; generated and scheduled reports.
Developed healthcare administrative reports for the California’s DHCS PRIME program, Quality Incentive Program and Clinical Indicators using SQL Server 2016.
Reason for Leaving: Project completed.
Sr. Data Analyst
EvergreenHealth
Kirkland, WA, US
07.2016 - 04.2018
Designed, built, and deployed clinical admin reports via Explorer Menu or Cerner Opsview Scheduler.
Self-trained in Cerner Discern Explorer (CCL) in creating and implementing ad hoc and legacy reports.
Used Cerner EHR modules not limited to Scheduling, Revenue Cycle, Powerchart, PharmNet, and PathNet.
Designed and managed the One-Health-Port reporting system, strictly adhering to complex agency specifications.
Designed and implemented the American Joint Replacement Registry reporting system, strictly adhered set standards.
Reason for Leaving: Family emergency.
Sr. Data Analyst
Matlin Silver
Charlotte, NC, US
10.2015 - 02.2016
Performed Data retrieval, profiling and mapping using Aginity Workbench/Netezza, Ataccama Data Quality Analyzer, and MS-SQL Server 2012. Performed UAT using Cognos v10.2 and Tableau 9.0.
Reason for Leaving: Project completed.
Sr. Business Intelligence & Data Analyst
GoodCents
Stockton, CA, US
04.2015 - 09.2015
Performed Business Intelligence and Data Analytics tasks using SQL Server 2012, Excel 2013 PowerPivot, Excel Pivot Table, Excel V-Lookup, SSIS, and SSRS Customer services and support.
Reason for Leaving: Short-term contract completed.
Project Leader/Clinical Solutions Analyst
Xerox Healthcare Solutions
Minneapolis, MN, US
05.2013 - 01.2015
Managed simultaneously, at least eight HL7 configuration mini projects and UAT/Integrated Testing monthly for the Third-party vendors using Mirth Connect interface engine, MS Server 2008, and Centriq EHR.
Presided onsite and/or tele-conferences involving internal stakeholders and various clients.
Reason for Leaving: Contract completed.
Data Analyst
HealthTech Resources
Albuquerque, NM, US
09.2010 - 02.2012
Organized, managed, and participated in the intricate tasks parts of the functionality/integrated testing events for McKesson Clinicals EMR and SAP report application. Provided application support for end-users on issues specific and/or related to Horizon (EMR) Clinicals and Business Intelligence/Analytics.
Reason for Leaving: Project completed.
Clinical Systems Support Projects Lead
John Muir Health
Walnut Creek, CA, US
10.2007 - 04.2010
Clinical Systems Projects Coordinator for McKesson EMR modules: HED, Business Objects, HMM, EDTB, HEC, and HaRx and OPTILINK. Managed various projects with the McKesson Horizon Meds Manager and Pharmacy Informatics. Coordinated several Integrated Testing events. Prepared reports using Business Objects 5.0.
Reason for Leaving: Professional growth and desired to become an EMR implementation consultant.
Clinical Projects Analyst
Palo Alto Medical Foundation
Palo Alto, CA, US
10.2006 - 10.2007
Performed Gap Analysis between IC-Chart and Epic Care Ambulatory. Validated the integrity of Drug Table. Maintained EMR users’ access credentials. Utilized MS Office Suite when supporting IC-Chart EMR users.
Reason for Leaving: Professional growth and proximity to residence.
Cerner Millennium Suite Application Trainer/Tester
Compuware Corporation
Detroit, MI, US
07.2006 - 10.2006
EHR end-users training for the Cerner PharmNet, CPOE, FirstNet, PowerVision, and Powerchart.
Reason for Leaving: Short-term contract completed.
Cerner Millennium EMR Trainer
Shriners' Children's Hospital
Sacramento, CA, US
01.2006 - 07.2006
Provided applications support services and end-users training for Cerner’s PharmNet, CPOE, FirstNet, PowerVision-Business Objects v5.1, and PowerChart.
Reason for Leaving: Short-term contract completed.
U. S. Navy Hospital Corpsman
United States Navy
Washington, DC, US
02.1983 - 11.2005
Performed direct patient care and clinical services at various operational units and healthcare installations worldwide.
Chief Petty Officer, Senior Enlisted Leader for Ancillary Services personnel, Clinical Analyst, and Special Projects Analyst.
Awarded with one Navy Commendation medal, three Navy Achievement Medals, five Navy Good Conduct Service medals, and two National Defense medals.
Reason for Leaving: Active Duty military retirement.
Education
MBA -
University of Phoenix
BS - Business Admin
Columbia College
AA - undefined
University of MD Global Campus
Pharmacy Technology
Naval School of Health and Sciences
San Diego, CA
Navy Hospital Corpsman Basic Training
U.S. Naval School of Health and Sciences
Great Lakes, IL
Skills
Orchard-LIS, Tableau, Power BI, Python, JavaScript, HL7_v25, Business Objects, SSMS, SSRS, SSIS, Horizon, Centriq, CHCS, Epic EHR System (Peripherals, Hyperspace, and Citrix), Cerner EHR Modules: PowerOrders and Powerplans, Registration and Scheduling, PowerInsight, CCL/DvD, and HIM/Clinical Reporting; Mirth-Connect, JIRA, and MS Project
Certification
Project Management Professional (PMP) - Active
ITIL Foundation – Indefinite
Navy Pharmacy Technology – Indefinite
Timeline
Client System Specialist III
San Mateo County Health IT/HIT-OPS
01.2022 - 09.2025
Senior Business Analyst II
San Joaquin County Public Health Services
04.2021 - 10.2021
Data Systems Analyst
Xorian Corporation
03.2020 - 10.2020
Data Analyst
ZeekTek
05.2019 - 12.2019
Sr. Data Analyst
EvergreenHealth
07.2016 - 04.2018
Sr. Data Analyst
Matlin Silver
10.2015 - 02.2016
Sr. Business Intelligence & Data Analyst
GoodCents
04.2015 - 09.2015
Project Leader/Clinical Solutions Analyst
Xerox Healthcare Solutions
05.2013 - 01.2015
Data Analyst
HealthTech Resources
09.2010 - 02.2012
Clinical Systems Support Projects Lead
John Muir Health
10.2007 - 04.2010
Clinical Projects Analyst
Palo Alto Medical Foundation
10.2006 - 10.2007
Cerner Millennium Suite Application Trainer/Tester