Dante Reed
Killeen,TX
Summary
Dynamic delivery professional with extensive experience at Marco's Pizza, excelling in customer service and team leadership. Proven ability to enhance operational efficiency and foster strong customer relationships. Skilled in logistics software and cash handling, consistently ensuring satisfaction and compliance with health standards. Committed to creating a positive work environment.
Overview
10
10
years of professional experience
Work History
Delivery Driver/Manager
Marco's Pizza
Killeen, TX
01.2022 - Current
- Prepare for and manage daily shift operations of the restaurant for opening/closing shifts.
- Consistently demonstrate exceptional leadership, show initiative and give full efforts to the success of the restaurant.
- Coached and mentored store employees on Marco's Pizza procedures to enhance guest service standards.
- Established strong customer relationships through effective communication and service.
- Fostered a positive and supportive work environment, contributing to employee morale and teamwork.
- Maintained cleanliness and operational condition of restaurant and equipment to ensure compliance with health and safety standards.
- Ensure health and safety standards are followed
Animal Services: Kennel Technician
CITY OF KILLEEN
Killeen, TX
01.2023 - 11.2025
- Delivered daily care for pets at kennel through feeding, walking, and medication administration.
- Sustained a clean, safe environment by regularly cleaning kennels and surrounding areas.
- Handled animals with compassion, supporting their physical and emotional needs.
- Observed pets for potential health issues, reporting any abnormalities to supervisors.
- Engaged with clients to address inquiries and provide updates on pets' well-being.
- Participated in training sessions to enhance skills in animal care.
Delivery Expert/Customer Service Representative
Domino's
Belton, TX
06.2020 - 11.2021
- Executed delivery duties for pizza orders
- Delivered items to customers at specified locations to ensure satisfaction.
- Verified orders before delivery for accuracy in products and charges.
- Managed cash and card payments upon delivery.
- Addressed customer queries and complaints promptly to enhance service experience.
- Remaining up-to-date with the restaurant's promotions, and informing customers of these accordingly.
- Adhering to road and traffic regulations.
Customer Service Associate
Walmart
Taylor, TX
06.2018 - 06.2020
- Delivered exceptional customer service to enhance customer satisfaction
- Assisted customers in locating items and addressing inquiries in garden center
- Handle cash transactions with customers
- Process credit cards, checks, gift cards, and coupons
- Refilled and rotated items on shelves to ensure organized and accessible inventory
- Clean storage area and work areas and keep floors free of spills, water, and other hazardous debris
- Tracked incoming plant trucks to ensure accurate stock levels
- Managed product pricing to maintain competitive rates
- Maintain the care of plants(water and change out pots)
Customer Service
Gatti's Pizza
Taylor, TX
01.2017 - 07.2018
- Greeted customers and answered questions about menu items.
- Maintained cleanliness and organization of dining areas and service stations.
- Supported restaurant operations by performing diverse tasks such as cleaning dishes, making pizzas, and managing the game room.
Education
High School Diploma -
Thrall High School
Thrall, TX05-2019
Skills
- Delivery Driver Experience
- Delivery coordination
- Logistics software
- Safe work practices
- Time management
- Customer service
- Cash Handling
- Food handling
- Retail sales - 2 years
- Computer skills
- Microsoft Excel
- Microsoft Office
- Windows
- Microsoft Powerpoint
- Adobe Photoshop
- Adobe Illustrator
- Visual merchandising
- Team leadership
- Communication skills
- Sales techniques
- Custodial experience
- Busser
- Team leadership
- English fluency
- Payment collection
- Problem-solving
Timeline
Animal Services: Kennel Technician
CITY OF KILLEEN
01.2023 - 11.2025
Delivery Driver/Manager
Marco's Pizza
01.2022 - Current
Delivery Expert/Customer Service Representative
Domino's
06.2020 - 11.2021
Customer Service Associate
Walmart
06.2018 - 06.2020
Customer Service
Gatti's Pizza
01.2017 - 07.2018
High School Diploma -
Thrall High School