Dante Tusing
Cedar Rapids,US
Summary
I am a detail-oriented assistant manager who specializes in excellent costumer service, communication and problem-solving. I have been taking a break from college in order to focus on a job and in my time I recognize my strengths in efficiently completing tasks and focusing on what needs to be done.
Overview
2
2
years of professional experience
Work History
Assistant Manager
Collins Road Theatres
Marion, IA
04.2024 - 07.2024
- Worked the concession counter which included selling tickets, food, and drink
- Cleaned auditoriums and the theater as an Usher
- Counted money and closed deposits on registers
- Maintained accurate records of sales transactions
- Managed and answered customer questions in a timely manner
- Resolved customer complaints requiring management-level escalation
- Handled any refunds or seat exchanges that needed to be done
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day
- Delegated work to staff, maintaining our priorities and goals
- Organized and was in charge of our weekly "Kid's Shows" as the Kids show manager
To Go Specialist
Chili's Grill & Bar
Cedar Rapids, IA
10.2022 - 04.2023
- Specialized in completing orders for guests ordering online
- Completed every order carefully so no item or dish was missing
- Worked the register to ensure all cash and card payments were done properly
- Responsible for answering any phone calls and helping guests with any questions or orders they might have
- Sold multiple menu items over the phone and in person to guests
Education
High School -
Jefferson High School
Cedar Rapids, IA01.2021
Some college (No degree) -
Kirkwood Community College
Cedar Rapids, IASkills
- Customer service
- Working well under pressure
- Working well with customers
- Sales
- Responsibility
- Relationship building
- Restocking supplies
- Problem resolution
- Communications
- Multitasking
- Customer rapport
- Money Handling
- Staff Supervision
- Product and service knowledge
Timeline
Assistant Manager
Collins Road Theatres
04.2024 - 07.2024
To Go Specialist
Chili's Grill & Bar
10.2022 - 04.2023
High School -
Jefferson High School
Some college (No degree) -
Kirkwood Community College
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