Summary
Overview
Work History
Education
Skills
Timeline
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Dante R. Herron

Surprise,AZ

Summary

IT professional with thorough understanding of system administration and network management. Proven ability to troubleshoot complex issues and deploy effective solutions. Highly reliable team player with focus on collaboration and adaptability to meet evolving technical needs. Proficient in cybersecurity measures and system upgrades.

Overview

9
9
years of professional experience

Work History

Police Officer

Avondale Police Department
09.2024 - 06.2025
  • Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
  • Secured crime scenes, gathered evidence, and questioned witnesses.
  • Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
  • Answered emergency calls for help from citizens and business owners.
  • Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
  • Investigated and reported crimes, accidents, offenses, and damage to property.

Tire and Lube Technician

Surprise Ford
11.2023 - 09.2024
  • Kept shop areas neat, clean, and free of safety hazards.
  • Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
  • Improved customer satisfaction by providing timely and accurate tire and lube services.
  • Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
  • Prioritized tasks effectively to manage multiple appointments simultaneously without compromising quality of service.

LEASING CONSULTANT

Bridge Property Management
03.2023 - 10.2023
  • Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
  • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
  • Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
  • Increased tenant satisfaction by promptly addressing concerns and resolving issues.
  • Greeted clients, showed apartments, and prepared leases.
  • Resolved conflicts between tenants regarding noise, encroachments, and parking.

TIRE TECHNICIAN

Hot Wheelz
05.2022 - 03.2023
  • Rotated, mounted and balanced tires on cars, trucks, and vans.
  • Replaced and repaired tires using best practices for safe vehicle maintenance.
  • Improved customer satisfaction by providing timely and accurate tire services.
  • Boosted productivity, performing tire repairs and replacements in a fast-paced environment.
  • Inflated tires to prescribed PSI per load requirements to optimize tire safety.
  • Repaired tires to avoid costly replacements by patching, plugging and replacing valves.

Lube tech

Bozard Ford & Lincoln
01.2022 - 05.2022
  • Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
  • Greeted customers and answered questions about oil changes and other services.
  • Maintained a clean and safe work environment, adhering to all safety regulations and protocols.
  • Enhanced customer satisfaction by providing timely and efficient oil changes and preventative maintenance services.
  • Assisted coworkers when needed to ensure smooth operations during peak hours or when dealing with challenging situations.
  • Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.

STOCKROOM OPERATIONS ASSOCIATE

Ponte Vedra Inn & Club
05.2021 - 01.2022
  • Trained and mentored new team members, fostering a positive work environment and promoting professional growth.
  • Followed shipping and receiving procedures for goods and materials.
  • Maintained accurate records using various software systems, ensuring data integrity and regulatory compliance.

CULINARY SPECIALIST & DAMAGE CONTROL

United States Navy
05.2017 - 01.2021
  • Mentored junior culinary staff, fostering professional growth and supporting skill development.
  • Increased overall efficiency by cross-training staff in various cooking techniques and station responsibilities.
  • Conducted regular safety checks on kitchen equipment to ensure proper functionality and minimize downtime due to repairs or replacements.
  • Operated varied hand and power tools to complete repairs.
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
  • Followed safety protocols to minimize workplace accidents.

SECURITY GUARD

Guardian Security (Ascension Providence Hospital)
11.2016 - 05.2017
  • Maintained safety for all personnel on hospital grounds. Monitored all points of entry to ensure there was no intrusion. Checked and validated ID for all individuals entering the hospital grounds. Performed regular patrols, checking for suspicious, criminal, or unusual activity. Conducted safety checks to ensure there was no possibility of fire, leaks, or bomb threats.

Education

Certificate of Completion - Information Technology

New Horizons Northeast Florida
Jacksonville, FL
08-2022

Diploma - General Studies

Estrella Foothills High School
Goodyear, AZ
05.2015

Certificate of Completion - Criminal Justice

West Valley Law Enforcment Academy
Glendale, AZ
04-2025

Skills

  • IT troubleshooting
  • Information security
  • Problem-solving skills
  • End user support

Timeline

Police Officer

Avondale Police Department
09.2024 - 06.2025

Tire and Lube Technician

Surprise Ford
11.2023 - 09.2024

LEASING CONSULTANT

Bridge Property Management
03.2023 - 10.2023

TIRE TECHNICIAN

Hot Wheelz
05.2022 - 03.2023

Lube tech

Bozard Ford & Lincoln
01.2022 - 05.2022

STOCKROOM OPERATIONS ASSOCIATE

Ponte Vedra Inn & Club
05.2021 - 01.2022

CULINARY SPECIALIST & DAMAGE CONTROL

United States Navy
05.2017 - 01.2021

SECURITY GUARD

Guardian Security (Ascension Providence Hospital)
11.2016 - 05.2017

Diploma - General Studies

Estrella Foothills High School

Certificate of Completion - Information Technology

New Horizons Northeast Florida

Certificate of Completion - Criminal Justice

West Valley Law Enforcment Academy
Dante R. Herron