Summary
Overview
Work History
Education
References
Timeline
Generic

Dantiella Moore

Milwaukee,WI

Summary

Seeking a full-time customer service, manager position in a growing company.

Overview

12
12
years of professional experience

Work History

Assistant Manager, Customer Service Representative

Speedway
04.2017 - Current

• Responsible for handling cash, checks, gift cards and debit cards

• Stocked incoming shipment

• Restocked and returned items to shelves

• Made schedule when needed hiring with store manager

• Greeted customers and operated cash registers

• Met and/or exceeded monthly sale goals

Package Handler

FedEx
03.2021 - 03.2022
  • Taking orders, coordinating activities in the Store, providing pricing and product information, and recommending appropriate FedEx Office products and service …
  • Processing orders, forms, applications, and requests
  • Keeping records of customer interactions, transactions, comments and complaints.
  • Receiving Incoming packages and handling outgoing shipments

Housekeeping (EVS)

Froedtert Hospital
01.2021 - 05.2021
  • Performed a variety of cleaning activities such as sweeping, mopping, dusting and polishing
  • Ensured all rooms are cared for and inspected according to standards
  • Sanitized equipment after each use (i.e
  • Bed, intravenous pole, blood pressure cuff, etc.)
  • Made beds and changed bed linens
  • Loaded and unloaded laundry
  • Monitored cleaning supplies and placed ordered as needed
  • Reported any necessary repairs or replacement

Assistant Manager

Family Dollar
06.2020 - 01.2021
  • Responsible for handling cash, checks, gift cards and debit cards
  • Stocked incoming shipment
  • Restocked and returned cart items to shelves
  • Made schedule when needed hiring with store manager
  • Greeted customers and operated cash registers
  • Met and/or exceeded monthly sale goals

Sale Associate

Walgreens
06.2020 - 08.2020
  • Greeted customers
  • Operated cash registers
  • Maintained sales floor appearance
  • Cross-sell products
  • Directed customers to merchandise

Customer Service Manager

North Star Management
11.2015 - 03.2020
  • Customer Service Representative
  • Responsible for cash transactions and deposited cash and checks
  • Processed underwriting forms to determine whether customers met requirements
  • Utilized Microsoft Word and Excel to complete customer contract agreements
  • Filed customer records
  • Processed daily debits and ACH transactions
  • Answered phones and directed calls to appropriate staff
  • Assisted the store manager with day to day operations of the store such as: payroll, bookkeeping and deposits
  • Ensured customer needs were met, complaints were resolved, and service was quick and efficient
  • Lead collections contact person, for attorney's to file suit or judgments on delinquent accounts

Dishwasher/Prep

Kimpton Hotel
08.2017 - 01.2018
  • Hand wash pots and pans
  • Operated dishwasher for plates, glasses and silverware

Customer Service Representative

Walmart
12.2016 - 04.2017
  • Sale associate
  • Stocked incoming shipment
  • Responsible for handling cash, checks, gift cards and debit cards
  • Checked inventory

Cashier

Culver's
08.2015 - 11.2015
  • Responsible for handling cash and debit/credit card transactions
  • Ensured orders were accurate
  • Ensured food orders were expedited in a timely fashion
  • Served food to customers (indoor/outdoor)
  • Cleaned tables, trays, dishes and restrooms

Cashier

Woodman's Food Market
06.2015 - 11.2015
  • Responsible for handling cash, checks, gift cards and debit cards
  • Stocked incoming shipment
  • Restocked and returned cart items to shelves
  • Pushed carts and responsible for parcel pick up
  • Checked inventory
  • Monitored self-check out to prevent loss

Dietary

Laurel Oaks
03.2012 - 06.2015
  • Set up dietary cart
  • Prepared meals according to menu selection for Independent and assisted Living Residents
  • Escorted patients to rooms after meals
  • Monitored patients to ensure their safety
  • Cleaned bedrooms, restrooms, changed linens and clothing
  • Hand washed pots and pans; operated dishwasher for plates, glasses and silverware

Education

High School Diploma -

Holy Redeemer
Milwaukee, WI
01.2015

References

Available upon request

Timeline

Package Handler

FedEx
03.2021 - 03.2022

Housekeeping (EVS)

Froedtert Hospital
01.2021 - 05.2021

Assistant Manager

Family Dollar
06.2020 - 01.2021

Sale Associate

Walgreens
06.2020 - 08.2020

Dishwasher/Prep

Kimpton Hotel
08.2017 - 01.2018

Assistant Manager, Customer Service Representative

Speedway
04.2017 - Current

Customer Service Representative

Walmart
12.2016 - 04.2017

Customer Service Manager

North Star Management
11.2015 - 03.2020

Cashier

Culver's
08.2015 - 11.2015

Cashier

Woodman's Food Market
06.2015 - 11.2015

Dietary

Laurel Oaks
03.2012 - 06.2015

High School Diploma -

Holy Redeemer
Dantiella Moore