Detail-oriented Customer Service Specialist skilled in maintaining health and safety standards while ensuring cleanliness and organization. Experienced in enhancing patient care through effective team collaboration and problem-solving. Strong time management and multitasking abilities enable responsiveness to diverse customer needs.
Overview
2
2
years of professional experience
Work History
EVS Technician, Dietary Associate
Methodist Dallas Medical Center,
Dallas, Texas
06.2025 - 03.2026
Operated cleaning equipment to uphold facility standards and enhance operational efficiency.
Assisted with waste removal following hospital protocols.
Documented cleaning activities to ensure alignment with health standards.
Adhered to safety procedures for handling hazardous materials.
Conducted routine equipment inspections to confirm functionality.
Collected and disposed of biohazard waste as per OSHA regulations.
Executed daily cleaning tasks: dusting, mopping, vacuuming, and sanitizing.
Resolved customer requests or complaints regarding housekeeping services to ensure satisfaction and service quality.
Maintained cleanliness and organization of dining areas and kitchen spaces to support safe and pleasant dining experiences.
Collaborated with nutrition staff to ensure accurate meal preparation.
Prepared and served nutritious meals in accordance with dietary guidelines.
Ensured all dishes were properly labeled before being sent out for serving.
Restocked pantries with necessary food items prior to meal times.
Patient Transporter
Emory University Hospital Midtown
Atlanta, Georgia
11.2024 - 04.2025
Facilitated safe patient mobility and comfort during transfers, ensuring adherence to best practices.
Ensured safe transportation of patients between hospital departments.
Communicated timely changes in patient conditions to nursing staff to enhance care responsiveness.
Adhered to hospital policies during patient transport procedures.
Assisted nurses in patient transfers, applying proper body mechanics to ensure safety and efficiency.
Effectively communicated patient care needs to healthcare personnel.
Gathered patient details prior to transport for accurate care.
Respectfully assisted in transferring deceased bodies to the morgue.
Security Officer
Signature Healthcare of Memphis
Memphis, Tennessee
01.2024 - 08.2024
Monitored facility access, ensuring adherence to safety and security protocols.
Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
Conducted regular patrols, identifying and reporting potential safety hazards to prevent incidents.
Enforced visitor policies to maintain a secure environment for residents and staff.
Responded swiftly to security incidents, following established protocols and procedures.
Collaborated with healthcare staff to address safety concerns effectively.
Maintained accurate logs of incidents and daily activities for effective reporting and analysis.
Recorded all security activities diligently in logs.