Danvee Ellison

• I delivered Amazon packages to customers to their door or to the destination it was going to.

Customer Service Representative

I had to utilize collection strategies and solutions to resolve consumer issues and questions to negotiate payment in full or best possible payment arrangements on outstanding medical debt.

-Utilize various collection strategies to negotiate best possible payment terms and methods when right party is contacted. The process requires reviewing account information, and/or asking probing questions of the consumer to better understand potential objections to payment.

-Overcome objections and suggest money sources for debt payment.

- Utilize payment options and secure this information to process payments.

-Perform proper consumer verification procedures as dictated by company policy and client requirements.

-Accurately document account notes with outcome of call, account disposition, payment arrangements, and content of communication.

-Adhere to the Fair Debt Collection Practices Act, Telephone Consumer Protection Act, HIPAA, and all other relevant federal and state laws.

Customer Service Representative

I had to utilize collection strategies and solutions to resolve consumer issues and questions to negotiate payment in full or best possible payment arrangements on outstanding medical debt.

-Utilize various collection strategies to negotiate best possible payment terms and methods when right party is contacted. The process requires reviewing account information, and/or asking probing questions of the consumer to better understand potential objections to payment.

-Overcome objections and suggest money sources for debt payment.

- Utilize payment options and secure this information to process payments.

-Perform proper consumer verification procedures as dictated by company policy and client requirements.

-Accurately document account notes with outcome of call, account disposition, payment arrangements, and content of communication.

-Adhere to the Fair Debt Collection Practices Act, Telephone Consumer Protection Act, HIPAA, and all other relevant federal and state laws.

• I call customers and follow up with complaints when they do not get their newspapers. I also did some paperwork as well.

• I ran insurance, answered phones, took payments and answered patients questions.

• I was a lane clerk and put the bids in as the auctioneer is taking them.

• I was a cashier and handled money and checked customers out. I also got customers hunting and fishing licenses when needed as well.

• Receive payment by cash, check, credit cards, vouchers, or automatic debit card.
• Issue receipts, refunds, credits, or change due to customers.
• Greet customers entering establishments.
• Performing for or Working Directly with the Public
• Handling and Moving Objects
• Experience with: Cash registers