Danyal Tidwell
Provo,Utah
Summary
Professional retail management professional with proven track record in leading store operations and driving sales growth. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Expertise in inventory management, customer service, and staff training, coupled with excellent problem-solving and communication skills. Enthusiastic about creating positive shopping experience and optimizing store performance.
Overview
20
20
years of professional experience
Work History
Store Manager
Famous Footwear
09.2011 - 02.2025
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
Cash Poster
Western Arizona Regional Medical Center
03.2005 - 07.2011
- Expedited payment processing by promptly entering cash receipts into accounting software.
- Reduced unapplied cash balances through thorough research and accurate allocation of payments.
- Coordinated with the collections team to facilitate prompt resolution of delinquent accounts, positively impacting overall company revenue stream.
- Assisted in training new employees on proper cash posting procedures, promoting a consistent approach across the team.
- Coordinated with patients and insurance companies to promptly address payments and payment scheduling directly.
- Demonstrated knowledge of medical billing to accurately quote insurance companies of patient payments.
Education
High School Diploma -
Brea Olinda High School
Brea, CA06-1998
Skills
- Customer service
- Accurate data entry
- Problem-solving
- Banking procedures
- Customer relations
- Multitasking and organization
- Store operations
Timeline
Store Manager
Famous Footwear
09.2011 - 02.2025
Cash Poster
Western Arizona Regional Medical Center
03.2005 - 07.2011
High School Diploma -
Brea Olinda High School
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