Danyal Woods
Summary
Proficient housekeeping professional with expertise in room services and guest support. Strong customer relations and time management abilities. Positive and upbeat at all times.
Overview
9
9
years of professional experience
Work History
Housekeeping
Trinity Health Senior Communities
11.2022 - Current
- Maintain resident rooms
- Dry/wet mop floors
- Vacuum carpets and entrance ways
- Communicate effectively with residents, staff and visitors
- Empty trash/waste into proper containers
- Clean the clean and soiled utility rooms
Janitorial Custodian
Pontiac School District
01.2022 - 10.2022
- Maintaining and disinfecting all areas of the school
- Scrubbing and sanitizing restrooms
- Sweeping, mopping all floors
- Running floor machines
- Waxing, buffing and stripping of floors
- Handling light facility repairs
Housekeeping/Laundry Aide
SKLD Bloomfield (Yona Solutions)
09.2021 - 03.2022
- Maintain resident rooms
- Dry/wet mop floors
- Vacuum carpets and entrance ways
- Communicate effectively with residents, staff and visitors
- Folding, stacking and hanging personal clothing and linens
- Restock and maintain a clear stockroom and housekeeping cart
- Empty trash/waste into proper containers
- Clean the clean and soiled utility rooms
Customer Service Representative
FlagStar Bank
12.2019 - 12.2020
- Taking incoming calls from customers regarding existing mortgages
- Answering questions regarding accounts
- Identify and assess customer needs to achieve satisfaction
- Handle customer complaints
- Provide appropriate solutions and alternatives
- Keep record of customer interactions
- Take payments via phone on mortgage accounts
Housekeeper
Hyatt Place
05.2019 - 12.2019
- Clean hotel rooms, hallways, and common areas
- Dust and polish various surface and furniture
- Vacuum, sweep and mop all floors
- Empty trash bins
- Change linens, towels and all toiletries
- Collaborate with the hotel team to complete the daily cleaning schedules
Custodian Worker
Aramark
05.2015 - 02.2019
- Cleaning and sanitizing Men's and Women's locker room
- Scrubbing and sanitizing restrooms facilities
- Taking out the trash
- Vacuuming carpet
- Dry/wet mop floors
- Cleaning glass doors and mirrors
- Handling light facility repairs
- Keeping janitor room and closets clean and organized
Education
Certificate - Medical Administrative Billing and Coding
Dorsey Schools
Pontiac, MI03.2013
DIPLOMA -
PONTIAC NORTHERN HIGH SCHOOL
06.1990
Skills
- Housekeeping
- Cleaning
- Data Entry
- Insurance verification
- Medical office experience
- ICD-9
- CPT coding
- Medical billing
Additional Information
Medical Terminology, Electronic Health Records, Medical Billing and Coding, Interpersonal Skills, ICD-9, HCPC & CPT Coding, Computer Applications for Allied Professionals, Business Communications, Medical Office Administration
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Housekeeping
Trinity Health Senior Communities
11.2022 - Current
Janitorial Custodian
Pontiac School District
01.2022 - 10.2022
Housekeeping/Laundry Aide
SKLD Bloomfield (Yona Solutions)
09.2021 - 03.2022
Customer Service Representative
FlagStar Bank
12.2019 - 12.2020
Housekeeper
Hyatt Place
05.2019 - 12.2019
Custodian Worker
Aramark
05.2015 - 02.2019
DIPLOMA -
PONTIAC NORTHERN HIGH SCHOOL
Certificate - Medical Administrative Billing and Coding
Dorsey Schools
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