Danyel Giles
Bourbonnais,IL
Summary
Detail-oriented and compassionate professional with experience supporting individuals in accessing services and resources. Skilled in reviewing documentation, maintaining accurate records and communicating complex information clearly. Strong organization skills with the ability to manage high caseloads while ensuring confidentiality and compliance with policies.
Overview
22
22
years of professional experience
2003
2003
years of post-secondary education
1
1
Certification
Work History
Mental health technician 2
Shapiro Center
Kankakee, Illinois
12.2003 - Current
- Perform duties in a living or work area for care, treatment or habilitation and development of individuals with intellectual disabilities.
- Provide and or monitor personal care services for individuals such as bathing, toileting,feeding and food preparation and dressing.
- Carries out a portion of activity therapy programs by teaching and engaging individuals in planned educational, vocational, recreational and social activities.
- Provides support in the on- the- job training of less experienced Mental health technicians.
- Functions as shift charge
- Monitor and observe individuals behavior and provide support during daily activities.
- Ensure individuals are safe and healthy.
- Provide a safe environment.
- Observe and document changes in patient behavior and reported any significant changes to the direct support team.
- Advocated for patient rights and provided guidance on navigating mental health systems.
- Manage crisis situations effectively while maintaining a calm environment.
Direct Support Professional
Cornerstone Services
Kankakee, IL
01.2016 - 04.2018
- Assisted individuals with daily living skills and personal care tasks.
- Collaborated with team members to develop personalized care plans.
- Facilitated recreational activities to promote social engagement and enjoyment.
Volunteer worker
Central Christian Church
Bourbonnais, Illinois
05.2013 - 06.2013
- Organized community outreach programs and promoted church activities.
- Assisted in the blessing in a backpack program
- Assisted in planning and executing church services and special events.
Education
Kankakee High School
Kankakee, ILSkills
- Strong communication skills: Translate complex state regulations and program requirements into easily understood information for diverse population and those with specialized learning requirements
- Managed confidential clients records and personal information with 100% compliance with privacy regulations
- Maintained a complex filing system by identifying and sorting sensitive documents, ensuring all records were uploaded into the system correctly to prevent processing delays
- De-escalated daily conflicts with frustrated clients in a high-volume setting
Certification
- CPR Certified
- RBT Certification
- Driver's License
Timeline
Direct Support Professional
Cornerstone Services
01.2016 - 04.2018
Volunteer worker
Central Christian Church
05.2013 - 06.2013
Mental health technician 2
Shapiro Center
12.2003 - Current
Kankakee High School