Danyel Parmertor
Detail-oriented Administrative Program Coordinator with expertise in schedule management and team collaboration. Proven track record in enhancing communication and streamlining processes to improve operational efficiency.
Work History
Administrative Program Coordinator I
12 Years 4 Months• Act as a liaison between providers and patients, internal and external customers
• Manage all incoming and outgoing written correspondence
• Ensured all administrative functions are completed promptly and efficiently
• Assisted with special projects as requested by providers
• Scheduling meetings
• QGenda
• Managing daily and on-call schedules
• Oracle expense reports and invoice pay request
•Creating annual on-call
•Managing on-call schedule
•Managing holiday schedule
•Onboarding new providers
•Scheduling APRs and BOG review
•Scheduling BOG reviews
Patient Service Representative
4 Years 2 Months- Managed patient scheduling, optimizing appointment flow and reducing wait times.
- Addressed patient inquiries, ensuring clarity and satisfaction in service interactions.
- Collaborated with clinical staff to enhance communication and streamline processes.
- Monitored patient records for accuracy, maintaining compliance with healthcare regulations.
- Trained new team members on office procedures and customer service best practices.
- Implemented process improvements that increased operational efficiency within the department.